13,962 1,952. Xfinity/Comcast retention internet deal, $49.99 for 150Mb/s for 12 months $49.99-5 Deal Score. U.S. Canada U.K. Australia España France Îλλάδα (Greece) Italia æ¥æ¬ (Japan) íêµ (Korea) Quebec. Service is great tho. Call Comcastâs retention department: The phone number for Comcast customer service is 1-800-XFINITY or 1-800-934-6489. 4. New 12 months Home Phone Bill 2020 $20/month plus taxes. 1-877-392-1485 . Unbelievable poor service!! You will first be asked to confirm the phone number related to the account. However, to get a good deal from any retention department⦠Speak to Retention Thereâs no one phone number for the retention department, but if you call their main number (1-800-XFINITY or 1-800-COMCAST or really whatever is on the bill), just answer the menu by telling them you want to cancel. Keep in mind, ... Comcast has a customer retention department that deals specifically with customers who threaten to cut their service or switch to a competitor. My account number is ***and my email address is *** Have had no luck reducing my bill or with issues with my service and was hoping to get in touch with the Retention Department. They recently took away the Turner Classic Movie channel. Last year this changed and like others I was forced to actually cancel service in order to get a ânew customerâ promo. I started by calling the main Comcast customer service number, 1-800-934-6489. Not too shabby of a deal for Mrs. CBB. Finally I had to change my phone number in order to switch to the new carrier. AT&T retention is responsible for reducing churn within the company. Raymond 10/27/2020⦠Deal just ⦠Comcast does not release a customer-facing direct number for its Collections department. jyung said: â After an hour on the phone with the Comcast ⦠Ask to speak to the Customer Solutions department. Access convenient online chat, browse our forums, or ask the experts in the Comcast Business support community. Nov 22, 2020 #16 of 26 morac Cat God TCF Club. What the ACSI scores for 2020 have to say Read more TV-related articles ... or you are not an existing customer, here is the quickest way to navigate the phone system to get to the correct department, or to reach a live Xfinity representative: Call (800) 934-6489. Use this list to get your questions answered. Recommends. Get in touch with Comcast Business. If you still want the TCM channel you will have to pay Comcast $10 more a month, for something they already gave you for years. [Edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone ⦠Comcast ⦠Share the competitorâs offer and ask for a better deal: Tell the representative that youâre thinking about switching and ask ⦠Donât be worried, call Comcast and follow the steps below. These services are generally most useful for medium-sized and larger businesses. The change meant new customers seeking offers (including those from the retentions department) will no longer see special deals on TV, home internet, home phone ⦠I called their number and told the automated machine that I wanted to disconnect my service and I get connected with this person who says she does everything even retention. Vincenzo 10/27/2020. I have been working at Comcast . But even after all that, now Iâm unable to cancel my account with XfinityMobile . To negotiate with Comcast directly about better conditions, you need to reach Comcastâs retention department. by ydwu on â12-15-2020 11:26 PM Latest post on â12-22-2020 06:13 PM by ComcastJoeTru. I received daily calls from this number after I scheduled a cancellation on my account. I've tried twice and the person on the other end have said they are not the retention department but they are the retention for my service, which doesn't ⦠These are the people you want to talk to. by Comcast_Jessie on â04-07-2020 03:07 PM Latest post on â04-24-2020 03:23 PM by KRM. Press 9 or say Spanish if you need to go to the Spanish menu; You will ⦠Since you are potentially downgrading or canceling your service, this department has a wealth of Comcast Xfinity promotions for ⦠Small & Medium Business . Earlier this week, iPhone in Canada was told Rogers had implemented the change, detailed in an internal memo dated April 13, 2020. Talk To The Retention Department. No opinion of CEO. Call 1-800 XFINITY 1-800-934-6489; When prompted speak âDiscontinue Serviceâ, other Comcast 800 numbers it is option 4; This will take you to the Comcast Customer Retention ⦠When you are in the voice-prompt menu, listen for when it mentions upgrading or downgrading your service. Tip: Simply say, âCancel service.â The computer will immediately route your call to the customer retention department ⦠We have the Rogers Ignite 500-unlimited with Rogers 5g capability and this is was where the money is at. Contact us if you want to set up new service or have questions about your current service. GET A FREE QUOTE. Despite the growing impact of cord-cutting, Comcast is following companies like Charter Spectrum by cutting back customer retention discounts that savvy subscribers negotiate to keep their cable bill reasonable. 5 Replies 2732 Views 5 Replies 2732 Views Comcast Business W9 by Comcast_Jessie on â04-07-2020 03:16 PM. Speak to Retention Thereâs no one phone number for the retention department , but if you call their main number (1-800- XFINITY or 1-800- COMCAST or really whatever is on the bill), just answer the menu by telling them you want to cancel. The guy asked me a few questions about my use of Comcastâs cable, internet and phone ⦠My first cancellation date was 3/11, so I received calls from this number several times last week, and I finally picked up on Friday. The Network will be called âACCN.â The formal ⦠Slickdeals Forums Hot Deals Xfinity/Comcast retention internet deal, $49.99 for 150Mb/s for 12 months. U.S. For about 15 years it was easy to call and get a deal from retention department. Advanced Search. For that, we started by showing the fastest sequence through their IVR phone menu system. Posted by 2 years ago. "Comcast--Retention Department" 3.0 â â â â â Work/Life Balance â â â â â Career Opportunities â â â â â Compensation and Benefits â â â â â Senior Management â â â â â Retention Specialist in Tinley Park, IL. The cost is determined by the number of channels included and access to premium channels (like HBO and Showtime). Pros. Archived. Once entered and confirmed, the computer will ask you the purpose of the call. Comcast Business Enterprise Sales Department Phone Number (866) 429-0152. Rogers has stopped offering some new customer promo and retention offers, as of April 14, 2020. The Really Quite Good Guide to Negotiate Your Comcast Bill . There is ⦠Search This Thread. If you want more than one of the services listed above, there are a number of packages available. Forum Thread . 1 Reply 93 Views 1 Reply 93 Views Need to make payment arrangements by sandi1967 on â12-22-2020 04:06 PM Latest post on â12-22-2020 06:08 PM by ComcastTeds. The tricky part here is that thereâs no phone number for the retention departmentâ the only way to reach them is via ⦠0 Replies 11038 Views 0 Replies 11038 Views Manage your account with the Comcast Business app by Comcast_Jessie ⦠Call us to get your free quote now. Despite losing more than 344,000 cable television customers in 2018, almost twice as many as it lost in 2017, Comcast ⦠Your goal is to reach someone from the Comcast retention department. Comcast NBCUniversal creates incredible technology and entertainment that connects millions of people to the moments and experiences that matter most. Enterprise products include things like ethernet services, Comcast ⦠1-877-392-1485. Show More. ... Comcast Customer Service Hours and Phone Number. Customer support needs a lot of work. This alone should make you pick up the phone. The customer service number is technically available 24 hours a day, but you will most likely only reach ⦠Additionally, does Comcast carry ACC Network? Retention department? Contact Customer Service at (800) 391-3000. The best AT&T customer service number to call is: 1-800-288-2020. Rogers Internet. Then we added a special tool that calls and waits on hold for you, often skipping large parts of the wait time and getting you to a rep 25% ⦠The good thing is that having a small blogging business at home Iâm able to write a portion of ⦠These agents are trained to be somewhat difficult to ⦠Comcast's customer service telephone number is 1-800-934-6489. Ahhh Comcast and NBC, they sure have a wonderful retention department to keep their customerâs happy. Or ask for a free quote from a sales. Call us now to request a ⦠This is the sales number specific to all Comcast enterprise solutions. Regular customer service reps wonât negotiate with you, as they arenât incentivized to do so. Recommended Service Customer support. Mar 14, 2003 NJ. So today I called Comcast and asked the first agent I spoke to if I could talk to the retention department. 866-519-2313 . TECH 08/11/2014 02:25 pm ET Updated Dec 06, 2017 If You Thought You Were Mad At Comcast Before, Listen To This Phone ⦠You can contact them by dialing 611 from an AT&T phone or calling 1-800-331-0500. 29,193 Views 51 Comments. Experience. Edition. NEWS CORONAVIRUS POLITICS 2020 ELECTIONS ENTERTAINMENT LIFE PERSONAL VIDEO SHOPPING. This is the initial contact number for all departments, and collections calls are routed to the appropriate department after the call is connected. Enterprise . Is ACC Network on ESPN Plus? My previous xfinity promo ⦠A current employee at Comcast who participated in the Comcast Confessions series provided The Verge with a copy of the 20-page guidelines the company uses for evaluating retention specialists. Close. I explained to the retention department that I was exploring options for reducing the cost of my service, and was considering going to a lower-priced package or going to a different service provider. Experience. In June 2019 we cancelled, went on vacation, returned home, and was offered $65/mo discount + free HBO for 1 year. Now, ... Hello dhaber0988, we do have a retention/loyalty department to reach them you would have to call into the 1-800-Comcast phone number and request to speak with them. Some companies are best reached by phone when it comes to dealing with customer service problems. After an hour on the phone with the Comcast agent, could not get any packages because i insisted on keeping my cablecard for my Roamio. They have a range of discounts and offers they can use to tempt you to stay for another year or two years. Does Comcast charge to bury cable? Show More. FYI I'm in Mountain View, CA. The lady on the phone ⦠NEW CUSTOMERS. Retention department? First Unread . Xfinity/Comcast retention internet deal, $ 49.99 for 150Mb/s for 12 months Home phone 2020... 16 of 26 morac Cat God TCF Club and this is the contact... 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