On refrigerators with only one evaporator, the evaporator is located in the freezer compartment. If you keep hearing the door alarm sound, even when the door is closed. Pull the refrigerator out from the wall and remove the access panel to access it. Poor circulation can prevent proper cooling of your LG refrigerator. LG Refrigerator - Not cooling - Diagnostic & Repair - YouTube If you see any obstructions, re-organize the items to ensure good airflow. We've tried several things and nothing has worked. What seems to be the problem? When I touch it I feel a little bit of vibration but it doesn't sound like it is on. A relatively new fridge on which the door seals are still … Make sure the cooling vents are clear and free from any obstructions. Also, just a few items in the refrigerator can cause cooling to be obstructed because the unit will always try to regulate itself when it's circulating too much cold air. LG Fridge lfxs30766s not cooling after coil cleaning I have the lfxs30766s model and the freezer and fridge are not cooling. If your LG refrigerator won’t stay cool despite being plugged in, here are a few things to check. The start relay is a small device mounted to the side of the compressor. We purchased this refrigerator on June 6, 2018 from Home Depot. “Ultimately, we paid $2,243 (not including tax) for a beautiful piece of junk, one that LG is fully aware has long-standing issues,” Langmade wrote on Oct. 26. If you notice that your refrigerator is not leveled, please see our video on leveling and door alignments for further information. If the thermistor is defective, the refrigerator does not cool (or may cool continuously). Because life waits for no one, at LG USA we create consumer electronics, appliances and mobile devices that are designed to help you connect with those who matter most. Be sure the fridge is plugged in and getting power. Next, the start relay may be faulty. If the cooling system fans and compressor are running, but the refrigerator or freezer is not cooling correctly, check for an airflow or defrost system problem. Had a repair man come service it and was informed that the LG Compressor has gone bad. The evaporator in the freezer is warm and not getting cold. If the refrigerator is not cold enough, the temperature control board might be defective. Adjust temperature settings. A class action lawsuit alleges there is a “latent defect" with LG linear compressors which causes them to prematurely fail. Not Cooling - Refrigerator. Test the start capacitor first with a capacitance meter; they don't fail often. Fully push the freezer doors closed to correct any misalignments, and check for any gaps when it is closed. In order to get the best possible experience from our website, please follow below instructions. LG recommends 37 degrees for the refrigerator and 0 degrees for the freezer. I unplugged it then after a few hours plug it again. We've tried several things and nothing has worked. If you're having LG refrigerator problems, you've come to the right place. If your unit is out of warranty, please contact your extended warranty service provider or call us at at 800-243-0000. The Covered Models are the following LG Refrigerator models, with serial number range 401***** to 712*****. Whether it's your LG bottom-freezer refrigerator, side-by-side refrigerator or French-door refrigerator, we'll give you practical, clear steps to get your fridge back to being the kitchen appliance you rely on. Last week, LG settled a class-action lawsuit alleging its refrigerators stopped cooling due to compressor-related problems. I purchased an LG refrigerator, model LFX31925ST, back in 2014. If the condenser fan motor is not working properly, the refrigerator won’t cool properly. So last week the repair guy from LG came and replaced the compressor and the dryer valve? Finally, if the refrigerator won’t get cold enough, the main control board might be defective. Both the refrigerator/freezer have been working fine, cooling and freezing properly until yesterday it quit doing both. There are several possible causes when a refrigerator doesn’t keep your milk cold or your ice cream frozen. The start relay is a device that starts up the compressor so that it can begin the cooling cycle by compressing the refrigerant gas in the appliance. The breaker is … If the lights DO NOT turn off, the door switch may be disconnected. Another problem that prevents your fridge from getting cold enough is a faulty thermistor. At Repair Clinic, we help you with your refrigerator repair so you can save time, money and frustration. But first, check the start relay or start capacitor. These boards are often misdiagnosed. Some refrigerators have more than one evaporator fan motor. Your LG refrigerator is equipped with a DEMO MODE or DISPLAY MODE. Sometimes there is nothing broken about your fridge, despite the fact … You can still get a repair service even though you are out of warranty. The start relay is a device that starts up the compressor so that it can begin the cooling cycle by compressing the refrigerant gas in the appliance. Check to see that the unit is set to its optimal setting. How Can a Class Action Help? If you do not have an extended warranty and cannot locate a nearby repair service provider, please call us at 800-243-0000. A successful class action lawsuit could help people get back … “You will have no difficulties Googling this issue with LG refrigerators. Please visit our Request a Repair page to schedule a repair service. About 3 days ago I noticed some ice cream was really soft and the refrigerator was also not it's normal temp. The condenser fan motor is located underneath the refrigerator near the back. You can identify the model you own by looking at the label inside the door of your LG Refrigerator. (GMT -05:00, United States of America local time) I have a LG LSXS26326S refrigerator that has quit cooling, the compressor is running but condenser is room temperature and the coils are the same temperature, not hot or cold.Freezer side is … Try using a vacuum cleaner with an attachment to clean the condenser cover and vents. There are several possible causes when a refrigerator doesn’t keep your milk cold or your ice cream frozen. LMX25981ST. The door switch may be disconnected. Why is My LG Refrigerator Not Cooling? But because it was a Kenmore and not an LG refrigerator, LG would not honor any class actions on … NOTE: Over time dust and debris can build up on the condenser of your unit. Some refrigerators have more than one evaporator fan motor. Ensure that no food items are blocking the door from closing. The temp is set for 40 degrees-frig/zero degrees freezer, but … The unit will require some time to cool down the hot food and regulate its internal temperature. The company, National Platinum Service, replaced the compressor and filter. This was all covered under the newly-announced (in March 2019) LG refrigerator cooling system warranty extension from one year to five years. If additional cooling is required, start by lowering the temperature a few degrees to achieve your desired temperature. Anytime your LG fridge is not cooling, it can be a frustrating experience. Bought a Kenmore Elite Model 795.74022.411 In May 2016. Click the link below to find your nearest LG authorized repair service center by entering your address and product. The Covered Models are the following LG Refrigerator models, with serial number range 401***** to 712*****. Re-arrange the food to make sure that it's not blocking the vents. RECOMMENDED SETTINGS: Adjust the setting to lower the temperature. Each time the doors open, cold air escapes and warm air enters the unit. LG units have water reservoirs that vary in capacity according to the style of refrigerator. For most models, to disable DEMO/DISPLAY MODE: With either refrigerator door opened press and hold the REFRIGERATOR and ICE PLUS buttons at the same time for five seconds. Thus, cold air will not blow in the unit, and the unit will not get cold. Watch the video below to understand how the unit multi air flow and multi-sensors work. Hi there ,A LG Refrigerator Model :LFXS28968S bottom freezer, freezer not cooling, Pushed test Button the second time , showing 22 on panel, replaced a overload protector , still the same code and problem, compressor sounds running Fine, condenser Coil feels a bit … A fridge condenser is just like a radiator; it must stay kept clean to dissipate … Check the defrost system, cooling fans, and cooling controls first. Common solutions for: My LG Refrigerator is Leaking Water 01 - Condenser Coils are Dirty The condenser coils are usually located under the refrigerator. I have unplugged and plugged the unit back in with 33F temp for fridge and -4F temp for Freezer with the Ice Plus ON as recommended by LG and it didn’t work. For the start relay, which is fixed to the control board, remove it and shake it. (How convenient, right after the one year warranty expired) I called LG and they sent an authorized repair company to my house within two weeks. Before you attempt more complex repairs, try these simple fixes if your refrigerator is not cooling and if your freezer is not … Not Cold Enough - Refrigerator Check to see that your refrigerator is set to its optimal setting. Check to see that the unit is set to its optimal setting. Having an issue with my 3 year old LG refrigerator/freezer. Get your questions answered about product setup, use and care, repair and maintenance issues. Looking up my original purchase receipt from 2016, I discovered that I had purchased the five-year coverage plan through Lowe's, and had the LG process not worked so smoothly, I would have engaged that option. This is not common. I opened the freezer door on the refrigerator and found it … Refrigerator Door Was Left Open – Now Fridge Will Not Cool Read More » Top space around cabinet and wall: At least 1-2". Hi, I am new to this blog. If the refrigerator is not cold enough the condenser coils may be dirty. They dissipate heat as refrigerant passes through them. The condenser coil is the part of the LG refrigerators at the back that looks like a coiled pipe. Terms — It provides power to the run winding, along with the start winding, for a split second at startup to help get the compressor going. Once defrosting is complete, your freezer will return to normal temperature. Same issue happened shortly after purchase. my LG refrigerator with model no GC-131S is not cooling again, i traveled for about two months, on returning and trying to use the refrigerator i discovered the light came up but it was not cooling, i adjusted the temperature knob still there was no change, please what can i do to solve this problem. I closed the refrigerator door for a few hours and the refrigerator section is still not cooling. Anyways the fridge is less than 5 years old so that was still covered under warranty, so they come and replace it for free, which is cool and all, but now it’s not working again. NOTE: After checking all connectors and pushing them in firmly, if you still hear the alarm sound again, the unit will require a repair service. If you're having LG refrigerator problems, you've come to the right place. Do not remove the panel covering the back of the unit. If the coils are dirty enough, the unit will be unable to cool the inside of the refrigerator to the proper temperature. Condenser Fan Motor. I can hear the compressor working, and both evaporator fans are working and air is flowing into the refrigerator, but it's just not cooling … The fan runs. The freezer may still get cold. At Repair Clinic, we help you with your refrigerator repair so you can save time, money and frustration. I found it while trying to find out what to do with my refrigerator not working. Get shopping advice from experts, friends and the community! BELOW RECOMMENDED SETTINGS: You do NOT need to adjust the temperature. You are a Settlement Class Member if you are a U.S. resident and purchased from an authorized retailer (other than for resale) a Covered Model of LG Refrigerator manufactured between January 1, 2014 and December 31, 2017. LG LFC20770ST fridge/freezer that stopped cooling and freezing Both fans are clean and working correctly, the compressor is warm/hot. If the coils are clean and the fridge still isn’t cold enough, the evaporator fan motor might have failed. my LG refrigerator with model no GC-131S is not cooling again, i traveled for about two months, on returning and trying to use the refrigerator i discovered the light came up but it was not cooling, i adjusted the temperature knob still there was no change, please what can i do to solve this problem. The condenser fan motor draws air over the condenser coils to cool them. If the compressor itself is defective, a licensed professional will need to replace it. to Now - in March 2018 it is no longer cooling. It means the door switch did not detect the door closing. If it's faulty, replace it. At Repair Clinic, we help you with your refrigerator repair so you can save time, money and frustration. If you have done everything above the the unit is still not cooling, then you may need to request a repair. If the refrigerator is not cold enough, the compressor itself might be defective. My LG refrigerator #LSXS26326S is not cooling. LG refrigerator not cooling and compressor is running. If you are presently covered by an extended warranty service provider, please contact your provider to request an out of warranty repair. If the unit is opened too frequently, the unit will not be able to maintain a regulated temperature. For older models, the capacity is 220cc unless the model is an LSC (side-by-side) model which is 500cc. If you're having LG refrigerator problems, you've come to the right place. The failure typically happens in about … We apologize for this inconvenience. If you notice that your ice cream or frozen pizza is soft, or your milk in the refrigerator is warmer than usual, please follow these instructions to troubleshoot your LG refrigerator. The compressor is a motor which compresses the refrigerant and circulates the refrigerant through the evaporator and condenser coils. When DEMO MODE is activated, OF F will appear on the control panel. Avoid frequent and unnecessary opening of the door to enable the unit to conserve cold air circulation throughout the unit. When DEMO MODE is activated, OF F will appear on the control panel. The unit must not be too close to the wall, make sure there is enough clearance on all sides of the unit. Check that the doors and drawers of the refrigerator are closing properly. If your LG fridge is still under warranty, your first step is always to call a repairperson. Designed with you in mind, LG products offer innovative solutions to make life good. The condenser is like a radiator and must stay clean in order to dissipate the heat removed from the inside of the refrigerator. Which part of the refrigerator is not cooling enough? Side space for cabinet: 1/8" from the cabinet. Everything is running, fan/lights but it is not cooling or freezing. The condenser fan motor draws air though the condenser coils and over the compressor. (1) Condenser Coil Issue. thanks in advance of your favorable response. If your refrigerator has stopped cooling entirely and you hear a clicking sound every two to five minutes, then your compressor is not turning on. 37 DEGREES is the recommended temperature for the refrigerator and 0 DEGREES for the freezer. Check the condenser coils to determine if they are dirty—if the condenser coils are dirty, clean them. If your refrigerator has stopped cooling entirely and you hear a clicking sound every two to five minutes, then your compressor is not turning on. At Repair Clinic, we help you with your refrigerator repair so you can save time, money and frustration. Proper leveling is crucial to ensure a tight gasket seal. To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). After holding the buttons for five seconds, the control panel will beep, and the temperature settings will display to confirm that DEMO MODE is deactivated. The compressor was replaced 5 days ago on Friday 1/4/2019. Start Relay Failure. I thought I was purchasing a household name. Power outage has caused the refrigerator circuit breaker to trip. Whether it's your LG bottom-freezer refrigerator, side-by-side refrigerator or French-door refrigerator, we'll give you practical, clear steps to get your fridge back to being the kitchen appliance you rely on. Reply, © 2020 iFixit — Licensed under Creative Commons — Privacy — At Repair Clinic, we help you with your refrigerator repair so you can save time, money and frustration. I can't tell if the compressor is running. It is connected to the control board. 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