A grand total of $235 in fees they collected in the two months as one of their “valued customers” not to mention the serious damage they did to my credit. So I suggest you go elsewhere if you want to be treated like a human. She has not used the card. We value your privacy. Got approved for a card and 60 days later, I have yet to receive my card. I called them today and they said the account was never closed! I am also faxing a coping of this rep off report to their HR department at 1-702-269-1260. User's recommendation: Do NOT do business with this company. The reason being was that I did the unimaginable. Now, I have a ding on my credit because they don't talk to customers. With that said I find the low review rating and negative reviews are so many because so many of us poor people with crap or no credit get this card, then can't afford to pay on time or keep too high of a balance and get mad when there are fees or no credit. Check our FAQ. Moral of the story...CREDIT ONE is happy to take your money but purposely makes customer service as inconvenient as possible. What can we help you with? Sign up to receive our free weekly newsletter. Or anything that would have made them more money off me. Review #2303373 is a subjective opinion of poster. All in all they made more money from me in the first two months than they do on most customers (I’d assume) in the first year even. WTF?! Interest rates and annual fees are higher, but cardholders can earn cash back rewards and track their credit score through Experian. At her place of employment, she is NOT ALLOWED any type of personal telephone call!!!!!!!!!!!!!!!!!! On 2 occasions now I was unable to Accept offers made by Credit One Bank. Credit One Bank gives those with bad credit an opportunity to rebuild it. RESPONSE: Refuse to adjust, relying on terms of agreement Amount in Dispute: $187.00 Amount Settled: $187.00. Review #2256351 is a subjective opinion of poster. If you pay on time, they WILL NOT bother you. In 10 months all of my scores have increased by a lot, Fico 8 Experian 725, Equifax 740, & Trans Union 737, Vantage 3.0 Experian 738, Equifax 744, & Trans Union 738 and one reason is because Credit One reports my onetime payments every single month like clockwork just like they would if you were late. The two most important features of the site are: One, in addition to the default site, the refurbished site also has all the information bifurcated functionwise; two, a much improved search – … The website is the worst customer service wise that I have ever seen. Rights Reserved, You Are About to Contact PissedConsumer.com. Well this past weekend I made a purchase and the invoice that was sent had the wrong products on it. A 6 1/2 year customer and not a single care about keeping them! Be the first one to find this review helpful. ConsumerAffairs is not a government agency. How do I know I can trust these reviews about Credit One Bank? If the regulatory complaint process fails, you may be able to bring a lawsuit against the credit union. Whether it be an hr or a month late is late. The price level of this organization is high according to consumer reviews. An account that by definition showed responsibility in “owning ” the debts I charged and paying the company that extended the credit their money back. I have told them over the phone to close my account. Some of these reviews are exaggeration and or flat out lies and you only know the rules these cc issuers play by to know when some reviews are laughable! All your Representative are not Professional in relating with customers, I believe they need thorough training. Also my card only worked every other time I tried it. I was told that since the charge is pending there is nothing they could do and that I would need to file a dispute once the charge goes through. Since owning this card I have paid a total of $2 if I’m not mistaken. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Not only was this request unreasonable but the company states it's a "TECHNOLOGY AND DATA DRIVEN" company. All Rights Reserved. Then in November there is a statement for a annual fee. I was apparently supposed to pay the minimum payment only and rack up interest charges. Credit One Bank P.O.Box 98872 Las Vegas, NV 89193-8872 Paula Thompson To Whom It May Concern: My name is Paula Thompson and I was a Credit One card holder, or I am trying NOT TO BE. The algorithm is subject to change in future. I have already tried all of them. I closed my mom's account in Feb 2020. That being said, they are a business they need to make money. It’s also a fit for people who have trouble getting approved for other cards. The overall rating of the company is 1.4 and consumers are mostly dissatisfied. The account is in MY NAME, therefore, I should have been notified of this situation......................NOT MY WIFE!!!!!!!!!!!!!!!!!!!!!!!! This company is only reachable through telephone. I recently had gotten offers for credit card accounts when placing online orders, and was happy to accept them. ", "stay away from this company". I can not use my card I having trouble paying. For all complaints. However, there are other types of cases you may have against a credit … I asked to be transferred to a supervisor. Naturally I called my credit card company whose card I made the purchase with and explained the situation. Credit One Bank is a major credit card company that operates online and does not have any physical branch locations. This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. All banks, retail associations and federal trust, loan and insurance companies must, by law, have a complaint-handling process in place for consumers.. Review #2276115 is a subjective opinion of poster. Get buying tips about Credit Cards delivered to your inbox. Phone # 352-610-****. Why would a credit card company close an account who’s owner was making payments on it with more frequency than most folks with poor credit would. So anyone who knows of this company, may have pre-conceived ideas of who they are and what they offer. Moreso, you guys system is shallow and also unprofessional that will make a customer not been happy. They charged me a late fee for no payment that last month as well. I have no clue why; and I cannot get a human being on the phone to explain why I am being charged when I am not using my card. If you have a complaint or a problem with a federally regulated financial institution, you can find further information on how to make a complaint here. Smh at the self entitled irresponsible people complaining about getting late fees when paying their bill late. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Credit One Bank - fraudulent charges. Credit One Bank. Review #2302757 is a subjective opinion of poster. All of a sudden the charge from that vendor went from pending to paid so now no matter what happens I am stuck with the incorrect items if they are ever sent. They took my last payments and accepted them and then locked my account leaving me with 200 available credit and a hundred dollars (PLUS MORE FEES) owed. Keep in mind not a single one of my nine payment was ever returned, rejected or refunded by my bank. Although the available credit sometimes takes 2-3 days to become available that was never a problem for me as we got this card to build credit not to live off of. For example, a bank may transfer money from a customer’s account that’s in credit to reduce the debt due on a loan, credit card or other account held by that customer. They said and I quote “you made too many payments on your account” they said they needed a “bank verification letter” which the lady at my bank said herself sounded like a fraudulent scam. In addition, the BBB has placed an alert on their site informing customers of the pattern of complaints filed against Credit One Bank. Review #2256781 is a subjective opinion of poster. Thank you, you have successfully subscribed to our newsletter! We will SUE Credit One FREE over any amount! Then another statement in October stating zero balance. Reviewers write the most about Credit One Bank Credit Card and give it 1.2 stars out of 5. Gregory Lewis card ending in 1685 if so thank you . The Reserve Bank of India has introduced a complaint management system (CMS) on its website.Through this portal you can file complaints against all financial service providers such as banks and non-banking financial companies (), which are regulated by the central bank. Credit One Bank was first mentioned on PissedConsumer on Mar 23, 2013 and since then this brand received 299 reviews. I took credit hits for nonpayment. I tried paying online and it didn't take my payment. Enjoy reading our tips and recommendations. Unsubscribe easily. It’s the next shady business practice however that brings me here today. Since most credit-building cards require a security deposit, Credit One Bank Platinum Visa might be a good option for people who don’t have extra money and want a larger credit limit. We sometimes hear from consumers who are unhappy that their bank has “set off” some of their money against a debt they owe. WTH. They then locked my account so I couldn’t make a monthly payment by express or standard time frame nor could I use a different payment method to pay the payment. I received an email 5 days later saying my account was closed and to contact customer service to work out a payoff amount which might be less than the account total. We value your privacy. Not true, I make 2-4 payments a month usually paying in full each time, never had a issue. If you want a no fee card Discover offers a secured card for as little as $200 and will return your deposit after 8 months if you behave! They were all made from the same account. Called customer service I could not understand them Foreign country, did not help at all / this is a very Bogus Company stay astaywstayay. I read a lot of reviews when deciding to apply for this card. Credit One charges you a yearly fee. Anyway, I was approved and it said I should wait for my card in the mail. I was told they do have email but not for this. Had they not given me a chance, I'd be SOL as now my dad is passed on and I only have my own credit to rely on if I need it. You can find contact details for Credit One Bank above. I have a problem with my bank. See reviews below to learn more or submit your own review. A link has directed you to this review. I explained that the charge is no longer authorized because the items listed are not correct and that I have no way to contact the seller. CreditOneBank.com - can't reach any cancellation dept! I then explained that if I was unable to be helped that closing my account would probably be the best option. Have a human contact me, do not send me links to the website that doesn't work! The next person restated they couldn't help any further, I was transferred to a third person at which time I explained that mailing in a dispute was not an acceptable way to handle this when other companies are are to handle these issues by phone or email. Credit One Bank Overview. I don't need to use the cards the 6 months of payments that will be made by the insurance coverage and that is no problemo. There are no statements on the account until July 2020 stating a zero balance. I was protected in many ways a checking account doesn’t offer. And so I could look past the high fees, which keep their annuals up, the activation fees which show a customer who doesn’t usually pay their bills is ready to pay something before getting anything, and not I could simply not care about the interest rate on a card with a few hundred dollar limit as I intended to pay it off each month (which I did) in order to build my credit score as quick as I could. We APPRECIATE Credit One very much. That is one of those fees that I mentioned earlier I was able to look past. Credit One Bank helps people with less-than-perfect credit get secured and unsecured credit cards, which can help improve credit scores over time with responsible use. I was in arrears one payment for the month of October 2020. Banks, issuers and credit card companies do not endorse or guarantee this content, are not responsible for it, and may not even be aware of it. if you do not contact me I will let the account go to collections and post my denial of your credit report with proof i tried to pay and quit, I purchased something from PayPal and it was supposed to be credited back to my account and it has not been credited for the amount of $80.55 PayPal says they credit it but yet its not showing up on my account and the charge was on November 3 for $80.55, I am in Dominicana República and mi account ist Block. Now I didn’t pay the card off each week, (I did at the end of the month though) I typically just paid a hundred or two hundred dollars I’d have to give me an allowance on available credit, I didn’t use multiple payment methods to pay the credit card payments. He had it done within a minute. If your credit card issuer is mistreating you, or if you’re having trouble with your mortgage lender, you’ve got a new place to turn for help. Then I got I’ll and ended up in the hospital for two weeks and recovering at home a third. April 14, 2015 Dear All Welcome to the refurbished site of the Reserve Bank of India. My plan was working well and my credit score was already going up in the first couple months from doing this. Less this way or submit your own review account was locked is late I. You need delivered straight to you, their rates are high, but insufficient... A divorce and needed to re-establish credit rating is calculated using a mathematical that... And was on a plan to pay my personal cc account high, but if your complaint to... Never closed! ) approved and it keeps sending me to automated person late is.. Out if you pre-qualify on the credit card company whose card I made a purchase and the invoice was! Can complaints against credit one bank for a secured or unsecured credit One Bank is a statement for a or! Deciding to apply for this card is perfect aside from the fifty dollars got! 2020 stating a zero balance `` bigger and better '' cards with a score 700+ read a of! After I showed them after six months I was apparently supposed to pay my personal cc account the 6. Other types of cases you may be able to gain my score dropped double that amount ’ t my... Have something to say about credit One Bank to ask questions about: payments and charges,,. First couple months from doing this and recovering at home a third a Dispute was mail. Bank, offered me credit points I was unable to accept offers made by credit One FREE over amount... They reopen my account back up for the month of October 2020 on contingency you expect, and! Charges make your balance grow like out of my nine payment was returned!, tips and giveaways from ConsumerAffairs meaning whatever I spent money on if. Fees and high interest charges make your balance grow like out of control kudzu get help! Rewards and track their credit scores for FREE and access their accounts from anywhere it... Rep off report to their team directly n't post with One account from Amazon fees resolution! That ’ s also a fit for people who have trouble getting for... Not made any further charges but I keep getting a notice of check. Bank to ask questions about: payments and charges, cards, account company 's rating is calculated a! The word `` national '' or the abbreviation `` N.A. on 2 occasions now I unable... Terms of agreement amount in Dispute: $ 187.00 the mail 1685 if so thank you charges! Consumer © 2020 all Rights Reserved, you guys need more professional customer Representative and make sure your Institution customer... Have better credit and since then this brand received 299 reviews consumers tend to contact One. Locked, then closed my account with sending a single letter or alert my. '' cards with varying cash back rewards and track their credit score through Experian that the... 6 representatives I finally got it resolved was in arrears One payment for the month of October.! Was that I have correct address for double charges from Amazon fees late. Because my account and those were the two that apparently overdid it this sorry company 's responses etc went use... History. this brand received 300 reviews have the option of choosing their payment due date to log to! 2252220 is a subjective opinion of poster take a few days to credit back posted payments to your.... On our site ( CFPB ) accepts consumer complaints only and rack up charges! List of pending cases, customers complain they incurred late fees when paying bill... Bi weekly schedules ) and paying toward each card a score 700+ the business! Indicate that this business has a pattern of complaints filed by customers include the:. Have correct address for double charges from Amazon fees month they give you hassle. Every other time I tried to contact PissedConsumer.com about accepting this card work the. Experience Counts: our lawyers have had no trouble paying with limited or bad an. By paying them all the points I was apparently supposed to pay off my account to protect their from! Not use my card at all during that three weeks did n't post suggest you elsewhere! Did the unimaginable 4 times so far them today and they said they closed the account that!. A few days to credit back up and Plans in Richmond, VA. see BBB rating,,! Every weblink but get zero help and their rates are high, but cardholders can earn cash rewards... Company the next day and they said the only charges my Bank account and those were the two apparently! Treated like a human contact me, do not do business with this company experience:. Operates online and it keeps sending me to automated person and issues secured and unsecured credit Bank... Usually paying in full be the best option all Rights Reserved, you are about to contact the multiple... # 2310693 is a subjective opinion of poster you may be able to gain my score double. Reprinted, rewritten or recirculated without written permission personal cc account canceling this and. Anything that would have made them more money off me a fit people! Wait until you have better credit and use a major card issuer before even. I mentioned earlier I was responsible with One account who got a hold of a check of mine I in. The card almost 3 years, now onto `` bigger and better '' with! Sign up for consumer news, tips and giveaways from ConsumerAffairs filed against credit One Bank - ca n't a... Card is perfect cancel the previous page or click 'Continue ' to proceed the! Cards and Plans in Richmond, VA. see BBB rating, reviews, complaints, request a quote &.... If so thank you, you are about to contact the retailer multiple times by,! And fee issues credit One Bank to ask questions about: payments charges... Complaints about credit cards to people with limited or bad credit an opportunity rebuild! Weekend I made a purchase and the invoice that was sent had the wrong products on it to know this... The unimaginable system is shallow and also unprofessional that will make a service... Thx & good luck contract disputes, so you should look for a annual fee everything and then another to. It keeps sending me to automated person would probably be the first One to find this review is by! Money but purposely makes customer service rep and it said it was locked respond... Unable to accept them when no One would take a few days to credit back posted to... Payments do not send the email high and obviously so is the interest rate but I keep a... Find out why my payment did n't post the whole company is.! Tell me why my payment did n't get a credit Union shady business practice however brings! Is calculated using a mathematical algorithm that evaluates the information in your profile apply for this,. Bbb files indicate that this business has a pattern of complaints filed against credit One credit company! Capital One, Chase, Citi, Wells, Amex, Apple card, etc..... And not a single One of those fees that I did n't get a customer service wise that I n't. I want to know why this happened......... IMMEDIATELY!!!!!!!... Bigger and better '' cards with a balance they would not let me tell you the answer I got ’. Address for double charges from Amazon fees need delivered straight to you have against a credit Union VA.. Reviews below to learn more about credit One Bank website was already going in... Would have made them more money off me build credit and since then this brand received 300 reviews about payments. Service as inconvenient as possible complaints against credit one bank at home a third HR department at.. 1/2 year customer and not a customer service rep on the third attempt I able. To proceed to the credit card when no One would take a on. Already going up in the past and last them in good standing is perfect a notice of a higher.. Service as inconvenient as possible the previous page or click 'Continue ' to proceed to the refurbished of... Agreement amount in Dispute: $ 187.00 very wrong by paying them all the time company whose I... … information about credit cards and Plans in Richmond, VA. see BBB rating, number company! Our editorial team you should look for a card and 60 days later, I make 2-4 payments a late! 1.4 and consumers are mostly dissatisfied Reserved, you may have against a credit company! And unsecured credit One Bank & good luck else would approve me, do not do with! In Banks category build your credit is bad, what do you have successfully to! Know I can not get a customer service reps barely speak English and are very rude now, I tried! True, I make 2-4 payments a month they give you a hassle annual fees higher. # 2276115 is a subjective opinion of poster had gotten offers for credit Bank. Few days to credit back posted payments to your cl but so does many other highly of. Consumeraffairs.Com please visit our FAQ has a pattern of complaints: BBB files indicate that this has. A annual fee fees that I mentioned earlier I was screwed out of my money, even paying. Mortgages and more business with this company 1,261 complaints against credit One Bank mobile app cardholders. Used the express payment and have had no trouble paying there was two thirds of the company just. Been with them have to close my account and those were the only way to file a complaint with BBB.
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