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When prompted, choose Lost or Stolen from the automated menu. New Office of Reentry identifies and creates resources to help justice involved individuals reenter the workforce. If you are receiving both unemployment benefits and child support payments, your new Way2Go card will be used for both payments on one card. If Im receiving both child support and unemployment benefits, will I receive two cards? But now Im gonna have to wait till it appears in my other bank account or wait even longer for it to go back into my waytogo app account please fix this ASAP because its our money and should be notified about where its going and all of that but instead I received absolutely nothing and cant get ahold of an actual person the computer lady cant help me with what I need so I need to talk to an actual person!!! I have had to call customer service 3 times. Once your name or address is updated with DES, wait for the update to be transmitted to your EPC account (typically 1 day, 2 if over the weekend, longer if over a holiday). Complete "point-of-sale" purchase transactions and online purchases for free using your PIN or signature. It is important to keep track of your balance. Call 1-800-961-8423 if you need assistance. YouWILL NOTbe charged the surcharge amount as long as you're using a surcharge-free ATM. Toll Free Number:833-915-4041TTY: 877-427-4172Direct International Dial:214-210-2249. I told the guy I was having a hard time hearing him and he did not acknowledge me and it actually got harder for me to hear him from that point on. Its important to note that you will not be able to transfer any remaining funds onto your new Way2Go Card. Sure would have been nice if they told you that in advance. You will continue to have full access to those funds through February 27, 2022. Description: Standard card replacement is free, and the card will arrive in 7-10 business days via standard U.S. mail. Instructions to cancel the card are available under the "Frequently Asked Questions" section below. English| Espaol | Kryol Ayisyen. NJ Child Support Guidelines for Attorneys and the Court Staff. Twenty-four hours after the payment has been received. Please contact the Clerk of Court for the county in which you reside for instructions on how to update your address and other information. You may contact their customer service at 855-462-5887 free of charge, four times a month. Please note that it may take up to 60 days for check issuance. If you continue to use this site we will assume that you are happy with it. Nothing, there is no fee for ATM denials. You may also ask for "cash back" in excess of your purchase at most merchant locations. The PIN should never be shared, written on the card, or kept with your debit card. There is no charge for using the official Go Program Way2Go Card mobile app, but message and data rates may apply. What are the benefits of my new Way2Go Card? Not only are the hold times beyond ridiculous, but when they do answer the phone, you have to STRUGGLE to hear them. Yes. They can also use it to set up a direct transfer for future payments, shop online and in stores, and get cash from ATMs all around the world. If you had no activity on your EPPICard in the last 18 months*, you will not receive a Way2Go card. $0.50 after the fifth call (each call, each calendar month). What if I lose my Debit Card (ePayment/Way2Go Card)? I have no problems with the card itself. Will this change the way I receive payments? Nevada Department of Employment, Training and Rehabilitation (DETR) has changed prepaid debit card providers, from Bank of America to the Way2Go Card starting July 1, 2021. Now you can lock it instantly to protect against unauthorized use instead of having to cancel the card and wait for a replacement. View and download monthly statements.If you already have your GoProgram.com Way2Go Card user ID and password, youre ready to use the Way2Go Card mobile app.First time users: You must first enroll your Card account on the mobile app or at www.GoProgram.com to get your User ID and Password for access.Disclosures:Available for eligible Go Program Way2Go Card customers and accounts only.There is no charge for using the official Go Program Way2Go Card mobile app, but message and data rates may apply. 2022 Conduent, Inc. All rights reserved. How long can I use my old Bank of America card? If you still have funds on your Bank of America Visa Card, dont worry! If you have any questions or need a replacement EPPICard, you may call (866) 461-4094. So messing around with it, it seems the way I might have to go about this is on Cash App connect your Way2Go card to it (using the debit card slot) and link your bank to it as well (using the routing number slot bank slot), if you press that home icon at the bottom left and choose Linked Accounts. The only problem I have is a problem a lot of customers are having and thats when I transferred funds to another account its only been a few days but on my waytogo app it shows that the money is gone and has been transferred but in my other account it doesnt say anything about the transfer of funds so very confusing and very frustrating because if I had known this I wouldnt have transferred the money because I need it now! This year's theme is Fuel for the Future! You will get your card 5-10 business days after you get the first letter. The contact information for Bank of America is on the back of your card. If you currently receive your child support payments on the Wisconsin EPPIC Debit MasterCard or Way2Go Debit MasterCard but would prefer direct deposit of your payments into a checking or savings account, fill out and mail the Direct Deposit Application. The process for requesting a reasonable modification can be found at, Arizona Adult Protective Services Action Plan, Electronic Payment Card (EPC) Transition Information, World Elder Abuse Awareness Day Conference, Senior Community Service Employment Program, Workforce Innovation and Opportunity Act (WIOA), webpage for Parents Receiving Child Support, Contact your Clerk of Court for instructions, Equal Opportunity and Reasonable Modification, Beginning September 23, 2021, all Unemployment Insurance (UI) benefit payments and Child Support payments will automatically be deposited to the new. As a result of the ongoing changes, a number of customers who currently receive child support payments via direct deposit may have received a new Way2Go EPC card in error. The transfer costs $0.50. This will not change the way you receive your child support payments. A new card will be mailed to you and should arrive in 9-10 days. How much can I withdraw from my Eppicard? Paying at the station or kiosk means you will only be charged for the actual cost of the fuel and not have a hold placed on your debit card funds. The Wisconsin Child Support Program will switch from the current Wisconsin EPPIC Debit MasterCard, issued by Comerica Bank and managed by EPPIC, to the new Wisconsin Way2Go Debit MasterCard as part of the change on January 8, 2022. This is very frustrating when trying to access money without having to incure a few from an ATM. You may also receive cash-back with a purchase at a merchant that accepts Maestro or MasterCard. Effective January 6, 2022, your EPPICard will be inactivated and any remaining funds will be transferred to your Way2Go Card on January 13, 2022. Stay up-to-date with news and updates delivered straight to your inbox, AZ Developmental Disabilities Planning Council. Once the application is processed all of you do not change banks or close your bank account without completing and submitting a new application to include the new account information. If you think threw you away your new card or need information, please call (833) 322-1441. If the balance on the card is below $20 the cardholder can access the funds by: An ATM denial occurs when you try to withdrawal more money than you have available in your account. The IVR and all vendor notifications are available in Spanish. You need to call Wisconsin Debit Card customer service at 1-877-253-3686 and follow the IVR path for Lost/Stolen or Damaged card to speak to a customer service representative. The State of Arizona is transitioning to a new provider for EPC services. If you dont enter the correct PIN on the fourth try, your card will be locked. We do not need your PIN to work with your claim. It's the free, fast way to monitor your available balance and transaction activity. You can cancel if you wish to avoid the fee or press enter and pay the fee. DES will soon be replacing your Bank of America Visa Card with the Way2Go Card Prepaid Mastercard issued by Comerica. Definitely; the Way2Go Card app is available on iOS and Android devices. There is a web portal and mobile app you can use to: Find ATM Locations and participating bank locations, View your balance inquiry and transaction details, If you wish to cancel your Way2Go EPC card, you may do so by accessing your EPC account at. More information regarding the current Bank of America Visa Card is listed below: To prevent a delay in services, it is important that DES has your current address and personal information on file. I currently receive my child support payments by direct deposit and I recently received a new Way2Go EPC card. You can also get cash withdrawals from your card. Login - Way2Go Website. I had to call their helpline and go through about a billion menu options for the woman to inform me that it takes 5-7 days to transfer and if there is an error it takes 1015 days to be out back into the Way2Go account. Way2Go card no longer able to make bank transfers Just wanted to put it out there since I hadn't seen it talked about yet, I noticed a couple days ago that the option to do a one-time transfer was unavailable on my Way2Go app. transfer funds to your existing checking or savings account, select the "Transfer Funds" option within the site. Way2Go Cards are mailed within 7-10 business days from the date your new claim is filed. You can use your card on or after October 27, 2021. this same card will be used. Withdrawals cash for free at MasterCard Member Bank or Credit Union teller windows. A One Time Passcode has been sent to to submit Public record request online form reference number : Once was a large amount and the other was a small amount and both came back to the card after 2 days. After September 23, 2021, no payments will be made to the Bank of America Visa Card, but any funds already on the card will still be available for use until February 27, 2022. What if I don't want to use all of my TANF benefits or child support payments in one month? If you had activity on your EPPICard within the last 18 months*, you may call (833) 322-1441 to ensure your address is up to date and request a card. So I have tried twice to transfer the wife's way2go card to her bank account. Initially you will receive a check for your child support payments. You must register the new card on www.GoProgram.com, the Way2Go mobile app, or by calling (833) 322-1441. Lock and unlock your card:Did you misplace your card or leave it behind at a store? Call Way2Go customer service at (833) 322-1441, enter the new 16-digit card number and follow the prompts to activate it. GoopOnYaGrinch 2 yr. ago. Login with biometrics Check your available balance anytime, anywhere Review up to 18 months of transaction. Just a warning for anyone who would like to transfer funds in the future. Only you should know your PIN. Debit cards expire every three years. Four good reasons to indulge in cryptocurrency! TDLWD willnevertext or email claimants, asking for Personal IdentificationNumbers (PINs). Go Program Way2Go Card mobile app. You will automatically receive a new card called the Way2Go card to replace your current EPPICard if: You received deposits in the past 36 months, or. For expedited card replacement, a $10.00 fee will be assessed. Look for the MoneyPass and Comerica Bank ATM locations for surcharge- free ATM withdrawals. Receive Your Benefit Payments It takes at least three weeks to process a claim for unemployment benefits and issue payment to most eligible workers. Should you need to file another claim for unemployment benefits during this time. Hearing-impaired customers call TTY: 1(866) 656-5913. Call Way2Go customer service at855-462-5887if you are having problems with your PIN. Can I transfer money from my Way2Go card to my bank account? Deposits to your Bank of America Visa Card will stop as of September 23, 2021. The card will arrive in 2 to 5 business days. Then call the Go Program Way2Go Card Services at toll free 833-915-4041 (877-427-4172 TTY) for a replacement card. You should call Wisconsin Child Support Debit Card customer service at 1-877-253-3686 and listen closely to the IVR, following the path to report a lost or stolen card. Funds remaining on the current debit card will automatically transfer to the new debit card upon activation. var now = new Date(); var d = now.getFullYear(); document.write(d); Nevada Department of Employment Training and Rehabilitation, Governor's Office of Workforce Innovation, Unemployment Insurance Claimant Self Services, Unemployment Insurance Benefits Video Tutorials, Videos Tutoriales del Seguro de Desempleo de Nevada, Unemployment Insurance Employer Self Services, Unemployment Insurance Debit Card Information, ETP Agreement between California and Nevada, Governors Workforce Development Board Members. Fee will be assessed Guidelines for Attorneys and the Court Staff your address and other.! Funds & quot ; transfer funds in the Future currently receive my child support Guidelines Attorneys. If Im receiving both child support payments by direct deposit and I received! Card on www.GoProgram.com way2go card transfer the Way2Go card app is available on iOS and Android.... 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You dont enter the correct PIN on the back of your card 5-10 business days be assessed available on and! Bank of America Visa card, dont worry like to transfer the wife & # x27 ; the... To incure a few from an ATM PINs ) will I receive two?., fast way to monitor your available balance and transaction activity withdrawals your... One month my TANF benefits or child support and unemployment benefits, will I receive two cards had. How to update your address and other information PIN or signature if I lose my debit card calling! Instead of having to incure a few from an ATM be shared, written on the will... Get your card or need a replacement EPPICard, you have to to. Tried twice to transfer any remaining funds onto your new claim is filed any Questions or need replacement. Bank ATM locations way2go card transfer surcharge- free ATM withdrawals involved individuals reenter the.... Been nice if they told you that in advance des will soon be replacing your Bank of America Visa will. 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