Ive been selling for 2 years now. For heavier items such as books or home goods, you should consider using a medium-sized box or larger. I had one item broken in transit, buyer was refunded but I was insured via their policy about their labels. The buyer removed the triple layered protective foam sheets (which was more expensive than the $1 plexiglass sheet), took photos without the protective measures and sent it to Mercari. Infographic : Using Cognitive Functions To Unlock the ENFP Personality Types Unique Gifts , Infographic : The Different Types of Meditation Free Infographic. First claiming she had overspent. Each country has different requirements and regulations to consider, but Mercaris Help Center can provide you with more detailed information regarding international shipping options. When someone buys an item you are selling, the seller has three days to ship the item. I had to comb through my collection of a couple of thousand records to pick the specific artists he wanted. The seller has to ship within 3 days! After selling 37 items on Mercari alone, I dealt with 3 issues with buyers. Ebay does have a 15% fee and they do offer good protection for the saller. I pay all my own shipping. Sellers do not get their money until you get your item and rate them. I wouldnt recommend this site. I have great ratings. within minutes his rating on his businesses was completely destroyed. The standard time is three days from when payment is submitted unless otherwise noted. Yes, Mercari does have selling limits. He unblocked me long enough to ask if we could please stop with destroying his business because it really impacted his clout with the actual club owners over there. With Sendo, you are able to get your item the same day, provided that the item is sent out by the seller before a certain time. I use the shipping to send the item, so I dont have to pay in advance and pray I get my money back. It offers a variety of marketing and shipping tools to help you increase sales and simplify the process of packing and shipping items. My $300 boots got lost in transit. Press question mark to learn the rest of the keyboard shortcuts. Amazon is my choice. Its happened to me a few times bad sellers get you a cancellation. It generally takes up to 48 hours for Mercari to release payments after an item has been delivered. Who ever heard of a site that will not allow a return of a clothing item that does not fit and is mis-labled. I also ask for measurements and am extremely thorough. I sold several items and shipped then buyer comes on and says that they never received and Mercari just cancels the order. Scammed by Mercari!! I dont know where all these sellers are getting the exact same jewelry from but if you have no conscience, all that fake stuff seems to be a good money maker. Agree with all comments posted. When I refused, she made a claim that it wasnt properly discribed as it was not completely round. Jeans and shorts that retail between $70-$100, Ive gotten for as low as $8, still with tags attached. My question is what if it says the label has been created but clearly hasn't been shipped and it's been 5 days? Mercari will remind the seller to ship and offer the buyer an option to cancel, Mercari makes you wait, and sort of says, lets give the seller 7 days to see if the shit magically updates.. I got $0. To stay active, sellers need to list new items for sale, give customers timely replies to their inquiries, and provide accurate product shipping and delivery times. You bite your tongue and deal with it. I have shipped close to 100 (93 to be exact) of the same type items (all exact same materials/sizes/packaging with zero issues. First, ensure that you meet the requirements for free shipping. Sounds like this seller isn't too concerned about ratings or being a good face for themselves, or might not have it on mobile. Additionally, Mercari requires items to be shipped with a tracking number, so be sure to purchase a tracking number from your local delivery service before shipping. No one would help me and transfer it in another way. Sadly, I can leave her NO FEEDBACK to warn others, they simply cancel the sale. i honestly didnt even think about it or realize at the time i had made a mistake doing this, but i wasnt trying to get anything past Mercari itwas an honest mistake. Oh my!!! If you are still confused you can send me a message and I will see if I can help you with your questions. When the item sold and they emailed me the label, it said 17 lbs. Clothing . So far so good. Shipping Protection is included with all Mercari prepaid labels as well as items picked up and delivered with Mercari Now. No, Mercari does not cancel orders if the seller does not ship. These will go a long way in attracting more buyers and likers. Mercari does not sell any products but acts as the middleman between buyer and seller, ensuring successful transactions. It is. I provided all necessary documentation to file the claim and the claim was approved by UPS! Unscrupulous sellers, too, frequent the site just as unscrupulous buyers do. I also took 4 additional photos time stamped minutes before packaging the ring. ', Press J to jump to the feed. I listed a ruby and gold bracelet from the late 1800s. Overcharged me for shipping???? My only complaint is if a buyer leaves a review and the negative reviews isnt valid. Additionally, its user ratings and reviews provide transparency and security for both buyers and sellers. Only showing that item was against rules!!! Great. By the way, my bank was quick to act and help me when I explained my dilemma about getting scammed on Etsy. Its all about your attitude when first approaching them. Theyll side with whatever is beneficial to them. Medical writing: side hustle success story. Some items that cannot be sold include hazardous materials, weapons, recalled items, lifelike dolls, healthcare items, and live plants. I should have just let it go after that but I was still pissed and wanted to keep him from doing it to somebody else in the future. Sometimes a seller forgets to update the tracking when they confirm shipment. But I lost a lot of time. After the transaction is rated, no refunds or returns can be made. Having an issue with your order's delivery? It is a shame too, because it is very easy to list on this site, and they only take a 10% fee. Express shipping is faster and can typically deliver your item within 12 business days, but is usually more expensive. Worse of all, she re-listed right after for a HIGHER price (without making any corrections on the listing to mention damage). Show more Is Mercari Legitimate? If you dont submit the sellers Rating within 3 days of confirmed delivery, we will auto-rate the transaction for you so the seller can get paid. Mecari protects both buyer and seller! I was legitimately stunned. The customer service agent on the phone told me to sell elsewhere and that Mercari "doesn't need my money." Mercari seems to intentionally display fake promo codes on . Getting free shipping on Mercari is simple and easy! Before he even received the item he reposted it on his page at double the price using my photos and claimed it was in the best condition hed ever seen. As such, it is important that you keep your account secure and report any suspicious or fraudulent activity. i have a new debit card # im trying to add to my account. Since I have been on the selling end of things for decades and hate the insulting offers that Ive received for valuable items, I never ask a seller to reduce a price. Mercari does not accept Returns or issue a refund if the Buyer rated the order and released payment to the Seller or in the following circumstances: The return request was approved, but the buyer did not return the item back to the seller after 7 calendar days from approval The buyer does not contact Mercari within the return timeframe That could give the buyer the right to keep your product, even while getting a refund. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. To post a listing, all you need to do is click the large, orange "sell" button within the app or the (equally orange) "Sell on Mercari" button on the Mercari homepage. When I use an app it is a matter of convince. Just had on the news 2/12/2020 where a guy was shot during a sale meetup. If you dont submit the sellers Rating within 3 days of confirmed delivery, we will auto-rate the transaction for you so the seller can get paid. Instead of this beautiful vintage keyboard getting returned it was a broken air conditioning unit, a cheap broken $5 Chinese keyboard, some other random stuff and get this.. 2 bags of sand to add weight to it to make it look more legit. 1. Not shipping within the 3 day window without a reasonable excuse or an acknowledgement from the seller before purchase is bad practice by the seller, you should rate them accordingly. When a buyer makes a purchase through Mercari, they are entering into a legally binding agreement with the seller to purchase the listed item. A seller has three days to ship. I have No idea how this all works and cant find anywhere to ask questions or get answers from anyone. In addition to having your purchases shipped to you via national carriers, in select geographies you also have the option to buy certain items locally via our Mercari Local service. Mercari refunded the buyer and cancelled the order WHILE THE BUYER KEPT THE MERCHANDISE. You can make money and save lives at the, Larry Ludwig may well be the poster child for why people recommend blogging as a side hustle. It was returned to my house and the whole bottom layer of a vintage Dooney & Bourke bag had been ripped out mercari advised that they made a decision the case is closed and gave her a refund after I sent pictures of the entire bag with no lining in the bottom. If the seller does not contact you or arrange shipment, you can try the following: Contact the seller via in-app message or use the "Remind to Ship" function to remind the seller to ship the item. When you add a new payment method during checkout, make sure to double check that your shipping address is up-to-date. Well they just ate that because they arent letting someone take my jewelrey, keep it and get a refund on top of that! Mercari would not help me with the claim. How can you not be aware of a hole that literally runs the entire seam of the back of the stuffed animal and further more it was the same stuffed animal that she didnt send the back profile? If you have at least $20,000 in gross sales, and 200 transactions, Mercari will send you a 1099-K form. Thank you for saving me the headache! I simply wanted to make sure that the vendor was aware of the discrepancy if not already and longer selling coated base metal jewelry stamped as 925 sterling silver. If a seller consistently meets or exceeds customer experience expectations, theres no limit to how long they can stay on Mercari. I have sold over 500 items on this site over a 4 year time span, and have nothing but great reviews, they always took care of any issues I had fairly. When the sales were completed my personal bank account was overdrawn. perfect example I sold a guy a brand-new Funko Pop. This guy had very specific tastes. Our team works hard to make sure shipping is as fast and easy as possible. They took my listing down with no explanation. If anyone collects these, they know their price points are rising higher than gas prices. Now, the seller has 3 days to ship the item to the buyer. Theres no going back if you hit the wrong key. While you can sell stuff at Mercari, you can make some affordable purchases as well. Due to the nature of your return policies the process takes more steps, more time, costs the buyer more money, and more effort then it takes to return an item in store. Make sure to also include plenty of cushioning material and strong tape to secure the box and its contents. Mercari will also charge you to expedite payment. Giving said Dealer all the power and ability to control the solution. Clever error or software glitch? First-time buyer. You cant have it changed. , or it was aunt Gerts heirloom and she wouldnt have lied! Maybe a belt from the Dollar Tree? Certain tracking numbers (like DHL tracking numbers) are marked as unrecognizable, so if your buyer doesnt rate you and you submit a request to Mercari to have your money released, they mark the order as undelivered and refund the buyer. This wraps up my review for Mercari, I hope its helpful . If they cant locate the package and there hasnt been a tracking update for 7 or more days from the last scan and 30 or more days following the acceptance scan by the carrier (first scan by the carrier after receipt/pickup of the package), you can request a refund from the Order Status page. Especially for a package over 36 cubic inches. Look for hot hustles -- jobs that, There's a booming market for marketing mavens and, where this job once required college, all you. I am left with no time to give a real review after discovering Ive been sold mislabeled inaccurate products. Additionally, there is a cap of 1 item every 24 hours to encourage responsible and mindful selling. You wont get your money for that sale! And pictures showing the manufacturers genuine leather tag. I read that you should take timestamped photos and video to prevent scams but if from what youre saying that doesnt work either then I may stop selling on mercari altogether. You can learn more about Mercaris policies and practices by visiting their Help Center. The entire process has been a mess. If that doesnt happen, youll be able to get a full refund within three days after seven days of waiting. I have issues with them too. Other than contacting a shipping company for an estimate, you may be able to get a better idea of the cost of shipping your item through the use of an online shipping calculator. For Buyers Buyers can ask the seller to cancel the order any time before the seller confirms shipment. I spent two hours on the app and then another two the following up and I picked out who was scamming what they were scamming. If an item has been marked as delivered on Mercari, buyers may also be eligible for a refund of the purchase price, shipping cost or both, if the item is not received within 5 days of the delivery date. Ive had a couple issues Right now, super slow delivery is one Ive had 2 sellers cancel with no explanation I had one delivery cancel because shipping took almost 2 weeks, but thankfully I had a honest buyer, who let me make another listing to pay for the item once it was finally delivered (at a discount). All items sold on Mercari ship within two business days, and our system allows sellers to choose their shipping provider. Found one on mercari; decent price. There are two big differences with Mercari vs. other sale sites: 1. If you don't submit the seller's Rating within 3 days of confirmed delivery, we will auto-rate the transaction for you so the seller can get paid. Definitely feel scam here, they dont have protection for sellers? Reddit and its partners use cookies and similar technologies to provide you with a better experience. I came here to sell from another site. Sometimes the tracking will update to show that the item was delivered before the package actually arrives. If you have access to higher end, designer, on trend fashion items go with Poshmark. The shocked seller will get her ring back, after the reversal credits to my account (minus my postage cost). Step 3: Sell an Item by Creating a Listing. I sold an item for under $10 and wasnt told that in addition to their 10% fee they charge $2 to transfer the money to your bank account. Any applicable sales tax will be added to the buyers order as a separate item in addition to the item price and shipping charges (unless you choose to pay for shipping). Hes been self employed for 20+ years but his future is uncertain at the moment. Both Mercari and Poshmark are popular apps for buying and selling a variety of items, including clothing, shoes, electronics, home decor, and more. Currently Mercari prepaid labels dont ship to APO or FPO addresses. I still havent recieved the label to send the first ring back, and am already looking at repeating the process. Verifying my ID was a pain, couldnt get the app to accept the photos, so I ended up going through the hoops and emailing pictures of myself and my ID and finally got it verified. Still waiting for bought item arriving this week. That means drop the price. Look below: "What if my item is never shipped? Will not bother again, seller still on and no way to leave review-no contact from seller as to my options as in fact the item was paid for already and charged!!!!! There is silver and gold items all over site .Why was mine taken down? It was very angering to me they didnt explain what rule or what about item was not acceptable. It was more shaped oval for a small wrist and apparently didnt fit her wrist. You literally cant get paid until you rate a buyer, and you cant see what rating they gave you until AFTER you rate them. I have a ton of funko pop sets and wanted to downsize, as my collection continues to grow. I instantly got on the phone with PayPal to no resolution. I agree the $2 fee is ridiculous. Mercari label pricing is tiered, so for example packages 1-3 lbs cost $12 USPS. Shipping time frame After that all done for me-Also sellers should stick to Ebay! Overall, shipping costs depend on many factors, so it is best to contact a shipping company and get an estimate before you make any final decisions. i have read some negative on them as well and i am getting no real traffic there with my product. Looking to pad your bank account or pay off your holiday debt? How awful! Tried on several times to make purchase. She would maybe mail me the original 3 bras if she could find them; 6. Ive been a Buyer and Seller on eBay since they began, on Amazon for a decade. Lastly, beware of scammers or fraudulent listings by thoroughly vetting buyers and inspecting any suspicious messages. In one day I had like 7 people complaining about my prices in messages that kept my phone blowing up- they wanted me to charge the original price on unopened collectors items selling everywhere else for 4x the amount?! Once you receive an item back if it is not in the same condition you sent it in they will NOT refund the buyer. I recently sold a sealed boxed Beatles DVD set for $45. To avoid cancellations, we ask that sellers keep their listings up to date and ship orders as soon as possible. However, if you have time and want the assurance of a reliable carrier, sticking with a traditional option may be the better choice. I wasnt able to drive to the post office, thats 35 minutes from my house. Which I thought was really unfair because it happened to be a victorious secret Fragrance that I had not smelled in a very long time. What they dont tell you is that potential Buyers can go around the offer system, send you an email, and there is a low-ball offer in the email. Quick Answer : Does Grindr tell if you screenshot? I shouldnt have accepted. The company also uses anti-scam filters and has a team dedicated to ensuring the safety of the Mercari platform. There are sleazy people and good, honest people. My complaint is the processing fee that has been added to the selling fee is paying tax on items that have already had the sales tax paid on them! All you have to do is click on the item you bought go to view order and you'll see screen that says order status and at bottom it will say order summary with an pull up arrow click the arrow and you'll see a button that says request cancellation click it. I got my $$$ back after a few days. She requested a refund and they gave it to her. He made his profile this month and the product was sealed and described as such so how it could not be as described is beyond me. The reason I ask is I ordered an item the morning of the 23rd (Monday).
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