Step 2:Go to Manage prepaid card in the My Arsenal Rewards passport and follow the instructions to activate your card. For news, transfer stories, and mainly internet related we have http://www.reddit.com/r/Gunners/! Your personal details should be updated via the Arsenal Online Box Office at: eticketing.co.uk/arsenal/. If you dont have the correct linked account details in the Manage prepaid card area of the Arsenal Official app, then youll need to add new account details. In the event that points remain missing from your account please visit help.arsenal.com/support/home to create a new enquiry making sure you specify the number of points you believe to be missing from your account and from which transaction or engagement these points were earned so the issue can be investigated. Can I still log into the Manage prepaid card area of the Arsenal Official app? After you download CardKey, access it on its own or through . T&Cs apply. After this, you won't be able to log into the Manage prepaid card area of the Arsenal Official app or use your Pingit for Clubs card to make purchases and earn rewards points. The Club is introducing My Arsenal Rewards to bring fans closer to the Club, recognising their engagement and rewarding them for their loyalty. The latest iOS update allows users to delete the wallet app, if you are unable to locate the app on your phone then please visit the app store to re downloa My Digital Pass keeps disappearing from my Apple Wallet, How to add your Digital Pass to your phone, How to use your Digital Ticket on your phone. Press J to jump to the feed. Confirm your 5-digit Pingit for Clubs passcode. To close a submenu press the escape key. ), then tap OK, lets go and follow the re-registration process to get back up and running. Please note this will not affect your stadium access as your card will remain active for entrance to Emirates Stadium for the remainder of the 2022/23 season. Please note that Cannon and international members will not be eligible to receive the payment functionality included on the My Arsenal Rewards Membership card. Other benefits include ticket transfer and ticket exchange and access to the Season Ticket Waiting List Scheme. When will the Pingit for Clubs service no longer be available from? Open the Arsenal Official app and log in using your membership number and password Click 'Manage prepaid card' Enter your 5-digit Pingit for Clubs passcode Scroll down and click 'View your PIN' Confirm your 5-digit Pingit for Clubs passcode Your 4-digit PIN will be displayed in a pop-up window, which will disappear after 30 seconds Find out how you can earn My Arsenal Rewards points for your interactions with the club including purchasing match tickets and attending games Find out more Your Rewards Through the My Arsenal Rewards hub you can exchange your My Arsenal Rewards points for exclusive prizes and money-can't-buy experiences Find out more NEWS Join Arsenal Membership Can I still use my Arsenal membership card to access Emirates Stadium? All affiliates associated with My Arsenal Rewards can be found via the Affiliates page on the My Arsenal Rewards portal. Can you explain how I accumulate points on my Arsenal Reward card and what benefits can I redeem them against? Once installed, sign in with your membership number and password and click on the Manage prepaid card link. Why is that? If you choose not to activate your My Arsenal Rewards membership card for payment, your card will still provide access to Emirates Stadium. Ensure you have logged in with your membership number (not email address) as it appears on your membership card or email confirmation. Help us improve this article with your feedback. Once printed, a digital pass will follow by email which you can add to your Apple or Google Pay wallet. To open a menu item's submenu, press the space bar. Take control of your Arsenal debit and credit cards. To close a submenu press the escape key. Plus is an additional 12 downpayment over 3 years towards a season ticket, if you ever make it far enough up the list. If you have any questions, including around cancelling your Membership, please email membership@arsenal.co.uk or call 0344 277 3625 option 2. All paid members aged 16 and over in the UK and internationally are eligible to participate in My Arsenal Rewards. What should I do if I believe there was an error in my points calculation? If and when your ticket sells, your membership card will be disabled for the game while the buyer's membership card will be activated. For the full list of points earning opportunities and rewards available, please visit the My Arsenal Rewards portal. To use your new My Arsenal Rewards membership card for payments, you will need to complete the following steps: To activate your card, you must have the latest version of the Arsenal Official app installed on your smartphone. The first time you use the card you will need to use chip and PIN. The PIN for your card is easy to find: Step 1: Enter the My Arsenal Rewards passport Do I have to activate my membership card? Turn off 'Hide Expired Passes'. How do I get into the Arsenal away scheme? CardKey is free to download on Google Play and the Apple App Store. Am I eligible to register my club membership card for payment Why am I unable to use my My Arsenal Rewards membership card for payment if I am a non-UK resident? My Arsenal Rewards is our new Club rewards scheme, exclusive to paid Arsenal Members. It can be used to pay for goods and services wherever you can pay via VISA including chip & pin and contactless, including Transport for London (TfL) . Any remaining funds will be refunded back to your linked account, and you will receive an SMS from Barclays confirming this. Sun, 6 Mar, 2022 at 7:56 PM Who is eligible for My Arsenal Rewards? T&Cs apply. Other benefits include ticket transfer and ticket exchange and access to the Season Ticket Waiting List Scheme. No. No. * You can pay for goods and services with your My Arsenal Rewards membership card wherever you see the Visa sign, online and in-store. Permission to use quotations from this article is granted subject to appropriate credit being given to www.arsenal.com as the source. If data coverage allows, you will receive a notification allowing you to access your digital ticket when nearby Emirates Stadium. Note, it cannot be used for offline transactions e.g. To get official Arsenal VIP tickets you will need to purchase a Matchday Experience hospitality package for one of our upcoming fixtures. Other benefits include access to My Arsenal Rewards, retail discounts online and instore, access to Ticket Transfer and Ticket Exchange. A UK personal current account is required to register forPingitfor Clubs. I was just wondering if you can't set up digital membership pass or get a physical membership card in time (still a red member), does Arsenal still email you the tickets you bought (example leeds from queue) before every fixture in addition to having the tickets available on digital and physical card? Scroll down and click 'View your PIN' What is an arsenal Internet member? Our corporate boxes cater for 10, 12 or 15 guests, we also have a 24 guest SuperBox which demonstrates the finest in London executive boxes. Shouldn't take more than 2 weeks. Please be advised that due to a backlog with printing, your card may take a little longer to arrive. Affiliate Network Promotional Discounts. Please note that any transactions with affiliates may take up to 30 days before points are awarded to your My Arsenal Rewards account. sixteenlions. Arsenal Football Club For the ultimate in exclusive hospitality then our seasonal suites are the perfect option to watch Arsenal play football at Emirates Stadium. Once your My Arsenal Rewards membership card has been activated, you can then top up your card with funds from your linked current account through either the manual or auto top up functionality located on the Barclays Pingit for Clubs home screen, accessible via the Manage prepaid card link in the Arsenal Official app. What happens if my card is lost, stolen or used fraudulently? Highbury House If you are using an iPhone device, your device must be running the iOS 13 operating system or above in order to access the My Arsenal Rewards portal and to activate the payment mechanic of the My Arsenal Rewards membership card. When you follow the re-registration process all funds previously loaded onto your My Arsenal Rewards membership card will be there. You can log in to the My Arsenal Rewards portal on your smartphone by downloading the Arsenal Official App and signing in with your membership number and password. Once the payment part is activated, the card can be used for all online and offline Club purchases at Emirates Stadium, all Club stores and anywhere that accepts Visa as a payment method. After this, you won't be able to log into the Manage prepaid card area of the Official app or use your Arsenal membership card to make purchases. Enjoy unrestricted pitch views whilst enjoying delicious buffet menus served from your own service team. All rewards will be made exclusively available through the My Arsenal Rewards portal, which will be home to rewards from our Club Partners and other third-party organisations. Please be advised that due to a backlog with printing, your card may take a little longer to arrive. Through My Arsenal Rewards you will earn points for your interaction and engagement with the Club, including when attending matches, and be able to redeem these points against a range of exclusive rewards, including money-cant-buy experiences. Permission to use quotations from this article is granted subject to appropriate credit being given to www.arsenal.com as the source. Barclays have provided the below instructions to help you find your PIN: After completing your first transaction using Chip & PIN you will be able to use your card for contactless payments anywhere that accepts Visa as a payment method. You must have the correct number of points in your My Arsenal Rewards account for a reward to be purchased, or to enter a prize draw or auction. Ourhospitality ticketsand packages can be purchased as close as 24 hours before the fixture subject to availability. A UK personal current account is required to register for Pingit for Clubs. Click 'Manage prepaid card'. Do I need a computer or a mobile device to participate? To close a submenu press the escape key. Phone lines ar. What are the Club Level matchday opening hours? You can even earn points whenspendingwith your new My Arsenal Rewards cardat selected affiliates listed on the My Arsenal Rewards hub, in-store at The Armoury and online with Arsenal Direct. Why is the Club introducing My Arsenal Rewards? Scroll down and click 'View your PIN'. If you buy tickets and your card hasn't arrived in time. How do I register my membership card for payments? 75 Drayton Park Help us improve this article with your feedback. If you choose not to activate your My Arsenal Rewards membership card for payment, your card will still provide access to Emirates Stadium. - See more at http://www.alwaysaheadofthegame.com/junior/welcome-to-our-world/overview#sthash.LeG19dYA.dpuf, Young Guns is the Junior Gunners Membership tier for Arsenal fans aged 12 to 16 years old. Your personal details can be viewed under your Account on the My Arsenal Rewards portal. The maximum you can spend on your card is 2,000 per day. Ticketmaster Ticket. When you try to log in to Pingit for Clubs you might see the error FRP057. Pingit for Clubs remains active and is a different service to Barclays Pingit, which closed on June 30th 2020. Do you need your membership card to attend a game? Welcome to our World is the first level of our Junior Gunners Membership, specially created for our youngest fans and their parents/guardians. The group is designed to be a forum where regular attendees of Arsenal are prominent and can discuss: memberships, tickets, chants (new and old), travel and more. If you are using an Android device, your device must be running the Android 7 operating system or above in order to access the My Arsenal Rewards portal and to activate the payment mechanic of the My Arsenal Rewards membership card. Ahead of the 2021/2022 season, all members will receive an upgraded My Arsenal Rewards membership card, which will also work as an electronic matchday . 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