Labor MLC Daniel Mookhey said the committee would also ask the heads of icare's remuneration and risk committees to appear before the inquiry. 3The Australia Institute's Centre for Responsible Technology, No. 2.63 The bill passed Parliament on 21 November 2018 and was assented to on 28 November 2018. He has been tasked with a number of priorities including refreshing the Board and leading the recruitment of a new CEO and overseeing the independent cultural review of the organisation, which is already underway.. Former icare chair Michael Carapiet.Credit:Luis Ascui. Professor Rae Cooper - Wage-setting and gender pay equality in Australia: Advances, retreats and future prospects, Professor David Peetz, Emeritus Professor, Department of Employment Relations and Human Resources, Griffith Business School, Griffith University, NSW Productivity Commission and NSW Innovation and Productivity Council, From Mr Neville Stevens AO, Chair, NSW Innovation and Productivity Council clarifying his evidence to the committee, Professor Daryll Hull, Executive Chair, Transport Education Audit Compliance Health Organisation, Restaurant and Catering Industry Association, Mr Fang Sun, food delivery driver Hungry panda - copy of contract, Australian Road Transport Industrial Organisation NSW Branch, SIRA - Gig Economy Reference Group documents, Mr Steve Khouw, Food Delivery Worker - copy of contract, SafeWork NSW - Report - WHS delivery platforms, SafeWork NSW - Report - WHS delivery workers, From Ms Luna Wei, Delivery Manager, Hungry Panda providing reasons to her non-attendance at the public hearing on 16 November 2020, Food Delivery Rider/Driver Survey tendered by Mr Richard Olsen, Transport Workers' Union, Rideshare Driver Survey tendered by Mr Richard Olsen, Transport Workers' Union, Screenshots of correspondence with rideshare platform tendered by Mr Malcolm Mackenzie, Rideshare Driver, Mr Esteban Salazar, Food Delivery Worker - correspondence with Uber, Virtual hearing, Video conference, Sydney. "We'd like to ask them what they did to stop icare sliding into scandal," Mr Mookhey said. State insurer icare was on Friday served two damning report cards, the latest in a series of reviews delivered to NSW Parliament following revelations of financial mismanagement and the underpayment of thousands of injured workers by up to $80 million. "icare's decision and ambitious approach to implementing a new claims management model has also played a role, to the detriment of injured workers and the public.". We acknowledge the Gadigal people as the traditional custodians of the land on which the Parliament of New South Wales stands. NSW Treasurer Dominic Perrottet said a refresh of the icare board is one of the top priorities for the new chair John Robertson. 12 The Hon Melinda Pavey MP, . Labor MLC and committee member Daniel Mookhey later asked Mr Bhatia about 42 gifts he received in his time at icare, all of which were "entered into a gifts register on the same day, two years after they were received and four months after" Mr Bhatia left icare. I very much enjoyed this recent chat I had with David Turner and Hearsay The Legal Podcast #restructuring #insolvency #turnaround #bankruptcy #liquidation . The NSW Bar Association has raised the idea that the 15% whole person impairment (WPI) threshold for lump sum compensation should be lowered to 11% WPI, so it would become consistent with the 11% . Please enable scripts and reload this page. 3 - Education: Legislative Council: Closed: 2022-03-30: 2022-05-26 The Herald has previously revealed the tender process took less than three weeks, a time frame so quick that alternative credible vendors pulled out ahead of the deadline, leaving the Guidewire/Capgemini consortium the only valid candidate. "It is impossible to know what more might have been raised verbally during reporting sessions, and the extent to which (if at all) the Treasurer or his office challenged icare on its reporting.". Share. 'Glossy PowerPoints, half-baked reports:' Confidential review criticises icare's board. "I do not wish to create that perception at all," Mr Carapiet said. The NSW government last year brought forward a statutory review into the scheme, headed by the Hon Robert McDougall QC, with that report also released today. No I did not.". Greens MLC and committee member David Shoebridge. The committee made available an online . Icare has been found to be on the verge of collapse. Executives salaries have skyrocketed and injured workers have gone underpaid by up to $80m as the scheme verges on collapse. 2 - Impact of technological and other change on the future of work and workers in New South Wales: Final report - Workplace surveillance and automation, Report No. A domino effect of mismanagement and payments caused icares finances to deteriorate, with Sira telling the investigation it had grave concerns for the viability of the scheme. Former chair of icare's board Michael Carapiet on Tuesday appeared before the upper house inquiry for the second time. Were working to restore it. Two damning reports into the New South Wales government-owned insurer, icare, have been released today, with the state opposition saying a "cowboy culture" took root at the troubled insurer. Icare = unfair. ", Mr Bhatia responded: "Not at all. Mr Bhatia told the hearing he had known senior figures at Capgemini in a social context for "three or four years" before they became the sole successful bidder. Set up by New South Wales treasurer, Dominic Perrottet, in 2015 to replace the old WorkCover scheme after it had racked up $4bn in debt, icare has faced increasing scrutiny after it was found to be mismanaged and on the verge of collapse. The NSW Parliamentary Inquiry into the Health and Wellbeing of Kangaroo and other Macropods has handed down its report, and things don't look good for our internationally recognised, iconic, marsupial friend. A combined investigation by the Age, the Sydney Morning Herald and ABC TVs Four Corners into the insurer found it had underpaid up to 52,000 injured workers by up to $80m in compensation. A spokesperson for icare told the Guardian, however, that the underpayments were a result of discrepancies in pre-injury average weekly earnings (PIAWE) that stretched back to 2012, when WorkCover ran the insurance scheme. Icare has had a separate conflict of interest policy and a gifts and benefits policy since 2016. Legislative Council. Icare chairman Michael Carapiet will be called to give evidence at a parliamentary inquiry. Peter McCarthy, former government adviser and senior EY partner, told the investigation the executives at icare were some of the best paid in the public sector, with about 45 people receiving an average salary of $300,000. But he distanced himself from the issue, and said it was the board's responsibility to approve travel. ", Greens MLC and committee member David Shoebridge.Credit:Kate Geraghty. News & stories; About us; Careers; Contact us; COVID-19 response; Crisis support . The Independent Review was conducted by retired Supreme Court Judge, the Hon Robert McDougall QC. Video recordings of hearings where available can be found on the NSW Parliament's YouTube channel here. Parliamentary Secretaries in the Assembly, NSW Legislative Assembly Practice, Procedure and Privilege. Mr Perrottet admitted in Parliament on Wednesday that he had known about the Las Vegas trip since May 2018, when it was detailed in a briefing note. The investigation also revealed that marketing firm IVE Group was awarded millions of dollars in contracts without going to tender. A joint investigation by The Sydney Morning Herald, The Age and ABC's Four Corners revealed icare had underpaid as many as 52,000 injured workers by up to $80 million in compensation. Were working to restore it. Section 31 of the SICG Act repealed the Safety Return to It included numerous anonymous statements of concern from board members and senior executives, including that the board felt it needed a stronger understanding of workers' compensation and that it was presented with "too much spin" and "glass half full" reports. The Inquiry was tasked with examining and reporting on: That revelation led to the resignation of Nigel Freitas, the Treasurers chief of staff, who blamed the issue on an administrative oversight.The chief executive, John Nagle, also resigned after it was revealed he had failed to properly disclose that icare had awarded a contract to his wife. Former icare CEO Vivek Bhatia giving evidence at the inquiry into the workers compensation scheme on Friday. He said he told the board he would recuse himself from the steering committee, but that he could not recall "putting it in writing. Video recordings of hearings, where available, can be found on the NSW Parliament's YouTube channelhere. "You have already heard that I have denied saying that. SIRA was established under the State Insurance and Care Governance Act 2075 ith the intent that: 1University of Sydney - Australian Women's Working Futures Research Project, No. The sentiments were echoed byicare chief executive Richard Harding, who said the problems of the past were unacceptable and while the overall intention for change was right, the execution did not meet community expectations. The board of the country's largest workers' compensation scheme lacked "anyone with proper insurance skills or a strong medical background," according to an opinion expressed in a confidential board review earlier this year. He has not been accused of any wrongdoing . Photograph: Michael Dodge/Getty Images We acknowledge the Gadigal people as the traditional custodians of the land on which the Parliament of New South Wales stands. A formal response to the NSW Parliamentary Inquiry into health outcomes and access to health and hospital services in rural, regional and remote New South Wales will be handed down in coming months. "Over the past seven months we haven't sat idle, we have acted and embarked on the most significant changes to icare since the scheme was created in 2015.". "It is clear from the evidence that the performance of the Nominal Insurer has been affected by a fall in return to work rates and an increase in claim costs, including medical expenses," Mr Fang said. Reports into icare paint a damning picture at the troubled NSW insurance agency, There is an emergency bushfire warning in place for Maintongoonin Victoria. Highest ever paid NSW public servant and former CEO fronts icare inquiry. The committee's chairman, Nationals MLC Wes Fang said the report highlighted the deteriorating financial position of the scheme, including the Nominal Insurer (NI) and Treasury Managed Fund. 4, Consideration of disputed claims of privilege as referred by the Clerk under standing order 54 (March 2023), Teacher shortages and education outcomes in New South Wales, Allegations of impropriety against agents of the Hills Shire Council and property developers in the region, Allegations of impropriety against agents of the City of Canterbury Bankstown Council, COVID-19 classification of the Minister for Health, Property Tax (First Home Buyer Choice) Bill 2022, Crimes Legislation Amendment (Coercive Control) Bill 2022, Recommendations made by the Independent Commission Against Corruption in its report 'Investigation into political donations facilitated by Chinese Friends of Labor in 2015', Review of Members Code of Conduct (2022), Consideration of disputed claims of privilege as referred by the Clerk under standing order 52B (September 2022), 2022 Review of the Lifetime Care and Support scheme, 2022 Review of the Compulsory Third Party insurance scheme, Special Report from the Public Accountability Committee concerning an unauthorised disclosure of in camera evidence, Aboriginal Cultural Heritage (Culture is Identity) Bill 2022, Impact of ambulance ramping and access block on the operation of hospital emergency departments in New South Wales, Appointment of Mr John Barilaro as Senior Trade and Investment Commissioner to the Americas, 2022 Review of the Workers Compensation scheme, Review of aspects of the Independent Commission Against Corruption Act 1988, Speed limits and road safety in regional NSW, Examination of the Auditor General's performance audit reports June - December 2020, Examination of selected Auditor-General's Financial Audit Reports 2021, Fifteenth General Meeting with the Valuer General, Consideration of disputed claims of privilege as referred by the House (May 2022), Improving crisis communications to culturally and linguistically diverse communities, Inquiry into Options for action against a suspended Member, Termination of the former Managing Director of TAFE NSW, Review of the Health Care Complaints Commission 2020-21 annual report, Status of water trading in New South Wales, Caps on third-party campaigners' electoral expenditure in s29(11) and s35 of the Electoral Funding Act 2018, Homelessness amongst older people aged over 55 in New South Wales, Response to major flooding across New South Wales in 2022, Review of the Code of Conduct for Members, 57th Parliament, Options for reform of the management of delegated legislation in New South Wales, Electronic Conveyancing (Adoption of National Law) Amendment Bill 2022, 2022 review of annual and other reports of oversighted bodies, Use of primates and other animals in medical research in New South Wales, 2022 review of the annual reports and other matters of the Office of the Advocate for Children and Young People and the Office of the Children's Guardian, Commencement of the Fisheries Management Amendment Act 2009, 2021 Inquiry into the approved charitable organisations under the Prevention of Cruelty to Animals Act 1979, Road Transport Amendment (Medicinal Cannabis-Exemptions from Offences) Bill 2021, Examination, publication and use of cabinet documents by Legislative Council committees, Review of the 2020-2021 Annual Reports of the ICAC and the Inspector of the ICAC, Technology and the agriculture and mining sectors, Adequacy of the funding allocation of the NSW Electoral Commission for the 2023 State General Election, Crimes Amendment (Display of Nazi Symbols) Bill 2021, Provisions of the Voluntary Assisted Dying Bill 2021, Companion Animals Amendment (Puppy Farms) Bill 2021, Planning and delivery of school infrastructure in New South Wales, Examination of the Auditor General's performance audit reports August 2019 - June 2020, Proposal for a Compliance Officer for the NSW Parliament No. A comment from one senior executive said: "We don't have anyone [on the board] with proper insurance skills or a strong medical background. It has resulted in delayed and denied treatments for injured workers, as well as confusing directions, huge turnovers of case managers and, in some cases, in secondary injuries. Posted 3 Feb 2021 3 Feb 2021 Wed 3 Feb 2021 at 12:55am , updated 10 . We acknowledge Aboriginal and Torres Strait Islander peoples as the First Australians and Traditional Custodians of the lands where we live, learn, and work. Mr Bhatia said he did not agree, later adding: "the characterisation of this and the demonisation that is happening, you know, is extremely unfair," he told the committee. 26Department of Premier and Cabinet Employee Relations, No. Bombshell email from collapsed retailer,Customers owed millions of dollars from a collapsed furniture retailer are furious to learn they will have to pay onerous delivery fees if they want to receive items that are rightfully theirs. Mr Bhatia said he was not aware the $1.23 million he earned in his final year made him the highest ever paid public servant in NSW. icare's poor . . (Insurance and Care) NSW (icare) with the mandatory requirement to keep a contract register in accordance with the Government Information (Public Access) Act 2009 . 8Workers Compensation Independent Review Office (WIRO), No. '", "I definitely did not say that," Mr Bhatia said. Please enable scripts and reload this page. There has also been scrutiny of the companies ties to the Liberal party. Cuando se ampla, se proporciona una lista de opciones de bsqueda para que los resultados coincidan con la seleccin actual. The Speaker and other office holders. "A cowboy culture took root in icare, and it led to a public disaster which small business and injured workers are paying for. The NI accounts for around 65% of total active claims, provides compensation cover for more than 320,000 employers, collects $2.3 billion in premiums, and pays out approximately $1.97 billion in claim-related costs per year. Resolution Terms of Reference Timeline Submissions icare / EML Call: 13 77 22 Hours: 8am to 6pm, Monday to Friday Email: newpiclaims@icare.nsw.gov.au Notify icare / EML of a new claim Allianz Call: 1300 130 664 Hours: 8.30am to 5pm, Monday to Friday Email: AllianzNewClaims@icare.nsw.gov.au Notify Allianz of a new claim GIO Call: 13 10 10 Hours: 8.30am to 5pm, Monday to Friday Insurance and Care NSW (icare), along with SafeWork NSW in place of the dissolved WorkCover Authority. Site footer. 7Business NSW (formerly NSW Business Chamber), No. Read more: Martin Hoffman told NSW government icare issues needed 'decisive engagement' in 2019, emails show. Responding to why the 42 gifts were not disclosed at the time they were received Mr Bhatia said it was the responsibility of his assistant. Parliamentary inquiry opens into the NSW Voluntary Assisted Dying Bill, 12 October 2021. Please try again later. 14 - Public Accountability Committee - Special report on the unauthorised disclosure of in camera evidence given on 29 June 2022, Parliamentary inquiry into the Senior Trade and Investment Commissioner appointment process tables its final report, Parliamentary inquiry into the appointment of Mr John Barilaro as Senior Trade and Investment Commissioner to the Americas tables its interim report, Ms Kylie Bell, Managing Director, Trade and Investment, Investment NSW, Department of Enterprise, Investment and Trade, Mr Stephen Cartwright, Agent General UK and Senior Trade and Investment Commissioner Europe and Israel, Investment NSW (hearing held on 22 November 2022), Mr Bran Black, Chief of Staff, Office of the Premier (hearing held on 22 November 2022), Tender bundle 002 (K. Bell) tabled by the Hon Daniel Mookhey MLC. Current Inquiries In this section Community Affairs Legislation Committee Human Rights (Children Born Alive Protection) Bill 2022 Community Affairs References Committee Concussions and repeated head trauma in contact sports Universal access to reproductive healthcare The extent and nature of poverty in Australia Economics Legislation Committee Mr McDougall said Mr Perrottet had declined to beinterviewed for the review. previously revealed the tender process took less than three weeks. Select Committee on the impact of technological and other change on the future of work and workers in New South Wales, Impact of technological and other change on the future of work and workers in New South Wales, Parliamentary Secretaries in the Assembly, NSW Legislative Assembly Practice, Procedure and Privilege, Hearing - Macquarie Room, Parliament House, Sydney, Hearing - Jubilee Room, Parliament House, Sydney, Hearing - Virtual hearing, Video conference, Sydney, Hearing - Room 814-815, Parliament House, Sydney, Government Response to Interim Report due, No. The then chief executive, John Nagle, denied this was the case in an interview with the Sydney Morning Herald. You may be trying to access this site from a secured browser on the server. It was announced in March that icare would remediate any underpayments to injured workers.. The NSW Independent Commission Against Corruption (ICAC) will hold a further public inquiry in Operation Keppel from 10:00 am on Monday 18 October 2021. Contact icare. 18Construction, Forestry, Maritime, Mining and Energy Union, Construction and General Division, NSW Divisional Branch, No. Witnesses can be subpoenaed to appear before the inquiry if they refuse to attend voluntarily. A NSW parliamentary inquiry on Tuesday heard state insurer icare commissioned the external board effectiveness review in May to examine performance issues and assess the leadership of then chief executive officer John Nagle. Email: media@icare.nsw.gov.au. "There's a pattern here of contractors who win contracts with icare, providing you with social gifts," Mr Mookhey said, asking if Mr Bhatia understood the perception that the culture of icare "was not in best keeping with the practices of the needs of our public sector?". Business NSW gets it. The Parliament of New South Wales acknowledges and respects the traditional lands of all Aboriginal people, and pays respects to all Elders past and present. The failures had allegedly led to 50% of cases being incorrectly classified. Labor's Daniel Mookhey asked Mr Carapiet if he was concerned about creating a perception that icare was indifferent to whether it was following its own policies. 31Rideshare Drivers Association of Australia, No. Please enable scripts and reload this page. NSW Intergenerational Report The 2021-22 NSW Intergenerational Report (IGR) is a snapshot of our future State to inform the policies that will make NSW the best place to live, work, run a business and raise a family. the IPC's regulatory engagement with icare following the March 2020 NSW Parliament Budget Estimates Inquiry, during which icare's conduct in relation the contract register . At icare, we provide insurance and care services to the businesses, people and communities of NSW. Mr Stephen Cartwright, Agent General UK, Senior Trade and Investment Commissioner Europe and Israel (hearing held on 2 November 2022). We acknowledge the Gadigal people as the traditional custodians of the land on which the Parliament of New South Wales stands. Appointment of Mr John Barilaro as Senior Trade and Investment Commissioner to the Americas, Parliamentary Secretaries in the Assembly, NSW Legislative Assembly Practice, Procedure and Privilege, Hearing - Preston-Stanley Room, Parliament House, Sydney, Hearing - Jubilee Room, Parliament House, Sydney, Hearing - Room 814-815, Parliament House, Sydney, Hearing - Macquarie Room, Parliament House, Sydney, Hearing - Dixson Room, Macquarie Building, State Library of NSW, Sydney, Report no 16 - Public Accountability Committee - Appointment of Mr John Barilaro as STIC to the Americas - Final Report, Report no. "It is very normal practice to be in a board meeting," he said. 22Restaurant & Catering Industry Association, No. 36Australian Industry Group (Ai Group), No. The upper house inquiry was launched after a joint investigation by the Herald and ABC TV's Four Corners which revealed icare had underpaid thousands of injured workers by up to $80 million. which icare has paid more than $8 million for services. 39NSW Innovation and Productivity Council and NSW Productivity Commission, No. The select committee was established on 24 March 2020 to inquire into and report on the impact of technological and other change on the future of work and workers in New South Wales. Mr Shoebridge, who is on the parliamentary committee, said the inquiry needed to be extended because the issues plaguing the public insurer extended well beyond Mr Nagle. NSW Greens MP and Chair of the Kangaroo Inquiry Cate Faehrmann. Icare, the $38 billion insurance agency, looks after millions of workers when they get sick or injured on the job. Insurance Market Update 2016 1H 2 Insurance Market Update 2016 3Insurance Market Update 2016 Heightened competition, buoyed by an abundance Credit:Peter Braig. Parliamentary Secretaries in the Assembly, NSW Legislative Assembly Practice, Procedure and Privilege, Execution of search warrants by the Australian Federal Police No. The Information and Privacy Commission NSW found that since 2015, icare had not publicly registered 422 contracts each worth more than $150,000. Welcome. A NSW parliamentary inquiry hears grievances from families and staff about the delivery of healthcare Some staff say they cannot take holidays and have to bring sick children to work because of a lack of staff The State Government has promised to invest more in recruitment "I think there was a need for a change," he said. Of the 46 NSW hospital redevelopments or upgrades underway or commencing in 2021-22 statewide, nearly two-thirds are in rural and regional towns of . A parliamentary inquiry in August revealed that almost $4m in salaries and bonuses was paid to icare executives in the 2018-2019 financial year. The revelations led to a shake-up of the icare board, with former NSW Labor leader John Robertson taking the reins at the troubled public insurer. 1 - Premier and Finance, Joint Standing Committee on Electoral Matters, Select Committee on Barangaroo sight lines, Portfolio Committee No. The Information and Privacy Commission has also launched an audit of icare, with the first stage completed and focused on the history of non-compliance with Gipa Act. "I am raising an objection to your line of questioning to ask me [about] relatively small amounts of money in the overall scheme of things.". Start by selecting the part of the business you want to contact. The NSW government also acknowledged the work of the Law and Justice Committee's report. 2 - Impact of technological and other change on the future of work and workers in New South Wales: Final report - Workplace surveillance and automation, Government response - Report No. 40Australian Institute of Employment Rights, No. A spokesperson for Perrottet told the Guardian that the insurer was working to address the underpayments. Former icare CEO Vivek Bhatia giving evidence at the inquiry into the workers compensation scheme on Friday.Credit:Louise Kennerley. Nagle had appeared before a parliamentary inquiry into the scheme just hours before his resignation was announced. On Tuesday he gave an at-times fiery testimony about the criticisms expressed in the confidential board review. The low return-to-work numbers have caused a pile-up of weekly payments and medical costs. 2.4 The second review, . Mr McDougall said his review showed proper probity procedures were not followed. Business NSW gets it. NSW parliamentary inquiry to use firm to track down key witnesses, including two of Dominic Perrottet's brothers Committee examining allegations of 'impropriety' against a Sydney council and. Which brings us to the final part of this scandal, the many unregistered contracts that cost millions of dollars. It listed incorrect weekly payments to injured workers, duplicate payments for diagnostic services and serious failures in its automated claims management system. . The State Insurance and Care Governance Act 2015 (SICG Act) abolished SRWS and created three new entities (icare, SIRA and SafeWork NSW) to replace SRWS', of which WorkCover was an agency, regulatory and insurance functions. This button displays the currently selected search type. icare's poor Parliamentary Inquiry into allegations of bullying 0.41 MB(pdf) | Uploaded 27 Apr 2021 Members Terms of Reference Timeline What followed was a flurry of further investigations, parliamentary inquiries, resignations and intense pressure. Inquiries Reports and Government Responses Budget Estimates Legislation Review Digests Home Committees Inquiries Standing Committee on Law and Justice 2020 Review of the Workers Compensation Scheme This review commenced on 18 March 2020. We acknowledge the Gadigal people as the traditional custodians of the land on which the Parliament of New South Wales stands. "Securing the review has been a top priority for me and the government, and I thank Mr McDougall for his work in delivering a report that will ultimately support better outcomes for injured workers and employers in NSW," Mr Perrottet said. Half-Yearly Review 2022-23 The Half-Yearly Review was delivered on 7 February 2023. Despite the conflict of interest, he said he did attend the board meeting when the steering committee put forward the recommendation for Capgemini. 16Australian Rail Tram and Bus Industry Union, NSW Branch, No. passed by NSW Parliament in August 2015. Perrottets office also told the Guardian he has enlisted supreme court judge Robert McDougall, QC to review icare, saying it will be a root and branch examination to ensure public confidence in our workers compensation system. Go to page 8. https://lnkd.in/gGT44Gtb "Fixing the NSW workers' compensation scheme is an urgent priority. Sydney, Australia. This was revealed as salaries for executives at icare skyrocketed. The Parliament of New South Wales acknowledges and respects the traditional lands of all Aboriginal people, and pays respects to all Elders past and present. "It was about as good as it could have been, I think, given all the circumstances," he said, describing the board as "perfectly competent and experienced. 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