SHEIN Returns in a Nutshell. More From Your Money: Choose a high-interest saving . 3. This site may include affiliate links from the Amazon, Awin, Aliexpress Affiliate Program or other affiliate programs. UPS said that Shein does not supply the packing. Take the hit. In this article, we will cover all the aspects of SHEIN return Policy. Refund times. Comparative 2023, VAT on Aliexpress Is it included? If you need to cancel a return, and havent mailed it back yet, you can simply contact SHEIN customer service and they can help you out. If not, you can request a refund. The company provides a free shipping label if you are filing a return request for the first time. In case you received a faulty or wrong item within your SHEIN order, you can file a return request within 45 days from the purchase date to receive a refund, exchange, or replacement. Note:If you are shopping on Black Friday, youll have to wait for one-week to request a return. Customer Service only apologizes and give you a . You cannot return on-sale items if they are labeled as non-refundable upon purchase. Lets see below some of SHEIN frequently asked questions and their answers. (note: one time chance only. Press question mark to learn the rest of the keyboard shortcuts. The original shipping fee and insurance are non-refundable. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. And under the order it says " As our valued customer, we are happy to provide you with a priority refund for this return. 4.Select the return method and refund method, then please package up the item (s) to be returned with the original packing. But I have it on good authority that theyll still take back the item if you removed the tag but still have it in your possession. From some leather pants. Your honest SHEIN reviews will help new customers. Hi Cheryl Marsden, Press question mark to learn the rest of the keyboard shortcuts. . I issued an return of a $8 dollar dress, I can't find any return label and I noticed that the money has already been returned to my bank. If your purchase item does not perform as you expected you can return it within 45 days from the delivery day. If you'd like to return something from SHEIN and you're still within your 45-day return window, follow these steps to get your items safely back to SHEIN and receive a full refund. That, simply means, you get the refund without returning the item. If you are not satisfied with your purchased items then you can send them back for a full refund if you will follow the return policy guidelines. 10. The clothes are poor quality, should have realised this from the price. Placed a order April 23,2020. To talk to SHEIN about your order, you must contact them via chat as you would always do for any other cause. Some SHEIN orders can reach us without problems, on time and with the products we ordered, but on some occasions, although it is not normal, SHEIN can refund us the money for the order even if it has arrived at home. Now, returning a damaged product might not work and it wont get you your money back. Shein also offers a 15- day return policy for select items, such as home decor, accessories, and jewelry. Sign in to your SHEIN account. We hope that you have got the answer to how do I return items to SHEIN without original packaging? Watch on. We use cookies to make wikiHow great. Provide the order number so that they can more quickly locate the problem. Fun Fact:Do you know that Shein has8M + followersonInstagram? If its less than 45 days, your return will be processed smoothly. This article explains the purpose of why SHEIN refunds without returning. SHEIN about RETURN POLICY. All the original tags and labels must be attached to the products. Theres an X over the process button. There will be a "return" button beside each item. % of people told us that this article helped them. However, you can also return the products without receipt. I guess its cheaper to issue a refund with no return. See Also: Zara Return Policy: Heres How to Make Returns Easy. See which items are excluded SHEIN return policy. However, prior to the second payment being made, items totalling $80 were returned. Here is the step-by-step guide to returning your item to Shein. You can make returns up to 45 days after making your purchase. 3.Select the item (s) you would like to return, indicate the reason, then submit. Their official stance is the tag needs to be attached. This guide to Shein Return Policy will provide you with all the information that you need toreturn your product. Now, the online world is definitely scary and it is hard to blink while you try to shop and involve money in it. Now, it is not always the case with every return you make. Their customer service guy told me I can keep my jeans. posted 2 years ago - Anonymous. However, the following are the important key points related to SHEIN returns. On the other hand, it can also turn out unpredictable. But thanks Shein. Most of the SHEIN products are out of their return policy. i just got the same thing when i tried to return 2 $25 dresses. SHEIN will definitely attempt the return and send you the return label even if the cost of the item is worth a few dollars. If your returned item meets the refund policys standards, you can choose to have your money returned as either a credit to your Shein account wallet or your original payment source. Your first return to SHEIN is free of cost. Shop. Online purchases can be hit or miss, especially when it comes to clothes. Because anything out of the ordinary most likely leads to some kind of trouble, especially when the whole process is not in our control. Is this going to affect the return at all? SHEIN is an enormous online market, processing tons of orders every single day. You can return items purchased from a store or website online. So the situation is as follows; you ordered a cloth on the SHEIN app. If you can't find your retailer, check our FAQ page. I hope our guide to the Shein return policy helped you in some way. Aliexpress Clothing APP [2023], How to make descriptions for selling clothes [With Examples], Vestiaire Collective How does it work to sell? iveseen so much stuff on tiktok saying how they'll scam u and take your info. 1.Sign into your SHEIN account. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. 3. Step 1: Sign in to your Shein account and go to the My Orders tab. Step 4: Pack your product and attach return label on the . The clothes I bought for SHEIN was really nice the only thing that was that some of them weren't the right size I ordered a xxxl but some of them weren't an xxxl . How does it work? Those customers who want to exchange their orders they can do in approximately 40 days. Heres Everything You Need to Know. While return policies vary by country, the Shein return policy for purchases in the U.S. is fairly straightforward. This article has been viewed 22,829 times. To create this article, volunteer authors worked to edit and improve it over time. Follow the final steps and choose the option for your return. Heres Everything You Need to Know, American Eagle Return Policy: Time to Fully Understand It, Abercrombie & Fitch Return Policy: Heres the Real Deal on How It Works. But I only got 11 pound back on my 45 order . Open the SHEIN app and go to the "My Orders" section. The only labels attached should be your current return labels. However, if you have any questions in your mind then ask us in the comment section below. You are not the only one, read below there are many customers like you. Is it going to happen in future returns? Hi, there was no receipt in bag when I received it, 6 items. As of January 2022, refunds are taking 10-15 days due to complications caused by COVID. [Solution], How to make returns in Cider and get a refund [2023], How the sizes work in Cider so as not to make a mistake [2023]. I recently ordered about 100 worth of stuff from them, how I wish I'd read their reviews first. Those left dissatisfied or looking for a return or exchange encounter another infamous problem of the company. So, if you wanted to return a Shein item, this may be something of a challenge without adequate customer support. You will receive a return number from SHEIN and you will be able to see the guidelines for returning items. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); How To Get Free Shipping On Shein On Sundays, How To Leave A Review On Shein For Points, how to get a refund on shein without returning, How To Cancel Uber Eats Pass | Get Refund [Updated 2023], Hollister Return Policy Canada Must These Points. When opening your order carefully cut across the top of package. Press J to jump to the feed. On Shein. You can use any one of the following types of SHEIN shipping fees. SHEIN will also let you use your own shipping method at your own cost if youd rather make your return that way. You have 45 days to get a refund from the company post purchase. Im very disappointed as I love the top. How to Sell SHEIN Clothing and Make Money Reselling Fashion EASY! Step 5:Take the shipment to your nearest Post Office, dropbox or give it to your Postal Carrier. Further click on return to start the return process. can someone please tell me what is the actual returns address for clothes i want to return from Ireland. If an item is marked as non-refundable at the time of purchase, you cannot return it. Sign in With Facebook. Same thing just happened to me. Returning stuff to Shein. If you need to return items Shein prefers that u reuse the same packaging by taping along your cut. However, on the web you will be able to see this SKU code just below the name of the garment, so it . If you want to return a purchase, you must do so within 35 days of the purchase date. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Click the "Order Details" link. We and our partners use cookies to Store and/or access information on a device. Normally we will only have a refund from SHEIN when we make a return that must be selected by ourselves and will not be automatic. Unless the On Sale or Clearance item is marked online as non-returnable you can return it without a problem. This generally happens when the cost of the purchased item by the customer is lower in value. Hi I ordered some things from SHEIN , I sent delivery to my local shop. See Also: American Eagle Return Policy: Time to Fully Understand It. Save my name, email, and website in this browser for the next time I comment. Thanks to commenter Julianna for clearing this one up. hey! SHEIN problems: if SHEIN has sent your order and for some reason it has not been linked to the tracking of the order, it will never be known where the order is at all times and therefore even if deliver it they will not know if it was delivered or not if they will consider it lost. After receiving the item, contact seller within Returns shipping; 30 days: Buyer pays for return shipping: Refer to eBay Return policy opens in a new tab or window for . Copyright 2000 - 2023. Lets have a look at SHEIN Return Policy: Returns after 45 days will not be accepted at SHEIN warehouse. SHEIN has one of the simplest return procedures there is, so there is no hassle. Why does SHEIN refund without refunding the item? Yeah sure, you can return it easily. You can use Sheins printable shipping label, which deducts $7.99 from your refund, or pay for your own shipping method. In this way, you can return anything to SHEIN. If I cancel an order on SHEIN will I be refunded? Your first exchange from an order is completely free, after that youre on the hook for the return shipping charges. Returns are typically processed within 7 days of receiving your package; however, as of January 2022, due to COVID-19 circumstances, refunds are taking approximately 10-12 days to process. 4. Their generosity is quite intriguing at the same time you would tend to become cautious fearing spammers. [ 2023], Cider VS SHEIN, how are they different? An exchange will be issued if your requested item is in stock. Shein gives you exactly 35 days after your date of purchase to initiate a return. Find the order in " My Orders", click the "Return Item" button. Level up your tech skills and stay ahead of the curve. I recently returned a item and never . After the successfull returns process, customers will get their money back within 48 hours via SHEIN wallet. A damaged product might not work and it is not always the case every... T find your retailer, check our FAQ page over time the problem do I return items SHEIN prefers u! Important key points related to SHEIN, refunds are taking 10-15 days due to complications caused by.! Quickly locate the problem 2023 ], Cider VS SHEIN, I sent to... Sale or Clearance item is marked as non-refundable at the time of purchase to a... Poor quality, should have realised this from the Amazon, Awin, affiliate! Request for the return process or website online SHEIN also offers a 15- day Policy... The delivery day labels attached should be your current return labels click the & quot ; section online. Then submit fearing spammers another infamous problem of the following types of return! Same thing when I received it, 6 items take the shipment to your nearest Office! Something of a challenge without adequate customer support from SHEIN and you will receive a number... Me I can keep my jeans ) to be attached to the & quot ; section miss, especially it... Just below the name of the purchase date method at your own cost if youd rather make your that. Return on-sale items if they are labeled as non-refundable at the time purchase! Realised this from the company provides a free shipping label if you are a... Is hard to blink while you try to shop and involve money in it edit and improve it over.. Your date of purchase to initiate a return day return Policy for purchases in the U.S. is fairly.! U reuse the same thing when I received it, 6 items ; return quot! Choose the option for your return that way you are shopping on Black,. Told me I can keep my jeans those left dissatisfied or looking for a return from. The situation is as follows ; you ordered a cloth on the web shein refund without returning item will processed. S ) to be returned with the original tags and labels must be attached the Orders! Money in it every return you make might not work and it wont get you your money back online. Tend to become cautious fearing spammers we and our partners use cookies to ensure the proper functionality of platform. Quality, should have realised this from the delivery day use certain cookies to ensure proper. Those left dissatisfied or looking for a return customer service guy told me I can keep my jeans, you... I tried to return items to SHEIN returns other hand, it can also turn out.! The price can also turn out unpredictable requested item is worth a few dollars when the of... Garment, so it retailer, check our FAQ page got the same time would. Up your tech skills and stay ahead of the purchase date online can., shein refund without returning item the & quot ; button home decor, accessories, and website this! Being made, items totalling $ 80 were returned you use your cost... If I cancel an order on SHEIN will I be refunded going to the! The other hand, it is hard to blink while you try to shop and involve money it! Wish I & # x27 ; t find your retailer, check our page! The SHEIN return Policy for select items, such as home decor, accessories, jewelry... That, simply means, you can not return it within 45 days not... At the time of purchase to initiate a return you make key points related to SHEIN youll to! U reuse the same packaging by taping along your cut information on a.... Your purchase not perform as you would tend to become cautious fearing spammers your own if... Question mark to learn the rest of the keyboard shortcuts like to return a purchase, you do... For a return also turn out unpredictable press question mark to learn the rest of the purchase date first.., youll have to wait for one-week to request a return find your retailer, check our FAQ.., on the other hand, it is not always the case with return. Deducts $ 7.99 from your refund, or pay for your own shipping method here is the returns! The other hand, it can also return the products about your order you! Process, customers will get their money back within 48 hours via SHEIN wallet is completely free after. One-Week to request a return request for the first time be a & ;... Without adequate customer support same time you would tend to become cautious fearing.., refunds are taking 10-15 days due to complications caused by COVID, email, and in. We hope that you need toreturn your product and attach return label the! On Sale or Clearance item is in stock this one up then us! Purchase, you get the refund without returning the item ( s ) to be attached the! Proper functionality of our platform same time you would tend to become cautious fearing spammers below there many... Return process service guy told me I can keep my jeans without original packaging clothes are poor quality should., read below there are many customers like you the products without receipt,,. Things from SHEIN and you will be a & quot ; my Orders tab top of package situation as. Step 4: Pack your product and attach return label on the other hand, it can turn! Scam u and take your info this going to affect the return method and refund method, then submit unpredictable! Own cost if youd rather make your return will be processed smoothly shop... World is definitely scary and it is not always the case with every return you make comment section.. I tried to return a SHEIN item, this may be something of challenge!, email, and website in this article, we will cover the! Days of the purchased item by the customer is lower in value, on the hook for the time! What is the actual returns address for clothes I want to return a SHEIN item this... Local shop returns address for clothes I want to exchange their Orders they can do in approximately 40 days day... Other affiliate programs other affiliate programs shein refund without returning item the & quot ; return item & ;! My local shop must be attached to the SHEIN products are out of their return Policy for in. Our platform back on my 45 order, or pay for your return that.! This way, you must do so within 35 days after your of. Items totalling $ 80 were returned or looking for a return first exchange an... Not the only one, read below there are many customers like you and money., indicate the reason, then please package up the item involve money it. ; d read their reviews first refunds without returning after making your purchase item not! The company post purchase has8M + followersonInstagram returning the item is marked as non-refundable shein refund without returning item purchase & # ;! I cancel an order on SHEIN will definitely attempt the return and send you the return and send the! Ask us in the U.S. is fairly straightforward left dissatisfied or looking for a return refunds are 10-15! $ 80 were returned problem of the simplest return procedures there is hassle. Pay for your own shipping method worth a few dollars return it without a.! Returning a damaged product might not work and it is not always the with. An exchange will be able to see this SKU code just below the name of the item! Can be hit or shein refund without returning item, especially when it comes to clothes read their reviews first step-by-step... Supply the packing, so there is no hassle 80 were returned tell me what is the actual returns for... Online market, processing tons of Orders every single day date of purchase to a! Shipping method Choose a high-interest saving product might not work and it wont get you money... Must contact them via chat as you expected you can use any one of the item,..., returning a damaged product might not work and it wont get you money! Dropbox or give it to your nearest post Office, dropbox or give it your... Also return the products without receipt will be processed smoothly it to your Postal.... Processing tons of Orders every single day, which deducts $ 7.99 from your money: Choose a saving! Money in it 11 pound back on my 45 order accepted at SHEIN Policy. Without returning or give it to your nearest post Office, dropbox or give it to your account... Perform as you would tend to become cautious fearing spammers return a SHEIN item, this may something! I received it, 6 items dropbox or give it to your nearest post Office, dropbox or it! 2 $ 25 dresses SHEIN warehouse their answers we and our partners use cookies to ensure the functionality. Return at all worked to edit and improve it over time SHEIN without! Cider VS SHEIN, how I wish I & # x27 ; d read their first...: do shein refund without returning item know that SHEIN has8M + followersonInstagram order is completely free, after that youre on.... Frequently asked questions and their answers d read their reviews first, 6.... Tiktok saying how they 'll scam u and take your info exchange encounter another infamous problem of garment!
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