could you please confirm if we can proceedcould you please confirm if we can proceed

", "Can you please" vs. "Could you please" [duplicate], What is the difference between can and could in 'Can/could you please explain this to me? If you wanted to sound a little more formal, you could say I should be most grateful if you would send me the document. So could you please confirm that the email addr above is Mike's and please accept my apologies for my act(s) of stupidity that drove our friendship to the point of breaking. 3. But if we're pragmatists about grammar, I'd argue that it's not especially important either way. Are there conventions to indicate a new item in a list? Any request for access to data under the Legislation should be made to the Data Protection Compliance Manager in writing. Every time your client pays you, it builds trust and makes you less worried about them screwing you over. 1. You are in a bank and you want to open a new account. 1- Could you please confirm whether it will be effective from this year or from 2008-2009? Even in an age when people are willing to discuss almost anything online, the subject of money can feel very taboo, and many of us have been taught that financial information should remain private. Let's go through that again. Is "I want you to" more offensive than "I need you to"? We defined please earlier as meaning to make a request more polite. We also found a good definition to help you understand why kindly is used in the same manner. However, I'm not sure if this is a general rule. Question mark when ending sentence with "I wonder"? Now, in general, context also supports semantics and will make things clear regardless of whether we follow the pattern described above. If it is appropriate, use your client's name. When initially scheduling your interview, you may have only talked with a secretary or assistant instead of your prospective interviewer. So, what is the difference between them, if there is one? When communicating with a professor, would it be better to use could you kindly send me the document or could you please send me the document? 1 Answer. Hope this helps! If the reply is a negation, I'll add could you bring me X if Y? Sometimes, when phrases are synonymous like this, its easy to fall into the habit of using one over the other. The Legislation gives individuals certain rights to know what data is held about them and what it is used for. To Clarify "To clarify" is the best formal alternative in place of "just to confirm." It's a great way of showing that you already have a lot of information related to something. Both phrases are polite; theres no denying that. RV coach and starter batteries connect negative to chassis; how does energy from either batteries' + terminal know which battery to flow back to? Theres no written record of one of these phrases being more polite than the other. Please let me know if there's anything you need from my end to initiate payment. In Chinese, for example, people tend to use a question mark whenever they want to elicit a response, e.g. Personal data stored on a laptop should be password protected. Jordan's line about intimate parties in The Great Gatsby? Common "Could You Please Confirm" Situations Confirmation statements are useful in any chat or email conversation anywhere in your business, including in the customer support and sales departments. In many cases, if you take your client to small claims court, they will be responsible for the court fees. How should we end the following: "Would you mind going to the store for me" ? I'd say they are for the most part equivalent. If you have a concern about the way we are collecting or using your personal data, you should raise your concern with us in the first instance or directly to the Information Commissioners Office at, If you would like to discuss anything in this privacy notice, please. We should always strive to be as polite as possible. Could you please pay attention when Im talking to you? rev2023.3.1.43269. I might first ask can you please bring me X? Everyone loves a good Quiz Night, so, we're putting one on!Gather your smartest friends, think of a team name and get on down to St Clares Church for great banter and prizes - what more could you ask for a Saturday night.Tickets for this event are only 7 each whichincludes entry to the quiz, light bites and the opportunity to win prizes! Let me repeat that. (Making a request, perhaps a teacher trying to forestall dissent or chatter. To my British ears, the following phrases have a very slightly haranguing tone (as of a nagging mother): Whereas "Please could you" is straightforward, conventional, polite and ubiquitous. Read more about Martin here. Sensitive data means data consisting of information relating to an individuals. Your payment terms should have been made clear in your contract and on every invoice. @Trigicomic: I was not aware of that rule. This article will look at the differences between the polite phrases could you please and could you kindly and some alternatives. So, avoid being rude but make your demands clear with a polite reminder and remain professional at all times when discussing overdue invoices. This can be a late payment or fee, or if you're still working with them on a project, you can temporarily pause services until payment is made. It will not include data relating to a company or organisation, although any data relating to individuals within companies or organisations may be covered. These state that personal data must: We are committed to ensuring that this data protection policy is put into practice and that appropriate working practices are being followed. "Could you please deal with it" sounds rude. We reserve the right to change this policy at any time. Let's be serious: this is your business. Map updates are paused. What do you say to your client? Its usually best to call to confirm a job interview rather than send an email, which could end up in the recipients spam folder. Can you please confirm that our interview is still scheduled for Wednesday at 10:30? A late, or overdue invoice, creates all kinds of problems. Question mark for sentence which starts with a question but doesn't end with one. Before walking in the door for your scheduled job interview, its a good idea to call a day or two in advance to confirm that the interview is still taking place. The Chicago Manual of Style (. Without the correct invoice information, such as addresses for both parties involved, dates, and an invoice number, clients can ignore your invoices or send them back as invalid, despite the number of payment reminders you send them. We know it seems like a long shot, but it's worth covering your bases to see if there was a misunderstanding or if there is any update on your payment. However, if you want to be more polite, you should use would you please instead. To make a request for your personal information contact the Data Protection Compliance Manager. not be transferred outside the European Economic Area unless with the consent of the data subject or where the country is determined to have adequate systems in place to protect personal data. Is it correct and natural to say "I'm writing to know if you could" in emails? I've attached the invoice here [invoice link] for your convenience. Both are polite, and no reasonable professor would take objection to either. I think ordinarily it does not, so "I should be grateful" is the correct usage in the "classic" system. Could you please pass me the pepper shaker. I've attached the invoice here [insert link] where you can simply make a payment professionally through multiple payment methods. Parent based Selectable Entries Condition. Would you please doesnt put any stress on the person youre asking for help, which is ideal if you want to remain polite. Spoken English rules are more relaxed than written English rules, so it works best here. Instead, call your emails friendly payment reminder emails., Consider talking about your reminder emails as contract updates.. Here are a few things you should incorporate into your business if you haven't already: Nobody likes a late payment, but it's an unfortunate reality for freelancers worldwide. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. That being said, here are some of the most common situations you'll find yourself needing to use a "could you please confirm" statement. Explained For Beginners. You can even try it for free with just a click, or two! Particular care should be taken over the destruction of manual sensitive data (written records) including shredding or disposing via specialist contractors. Could you kindly help me understand this passage? (Asking about the consequent of some What does meta-philosophy have to say about the (presumably) philosophical work of non professional philosophers? Etiquette for Confirming an Interview Appointment, How to Respond to an RSVP Invite for an Interview. Could takes that pressure off and is always the better one of the two to use. We will contact you annually to check that the information we are holding is accurate and that you agree to us holding it. In this lesson, we'll teach you what to include when you ask for payment professionally, how to write an email to a customer for payment in a friendly way, and your options for dealing with overdue invoices. Could you please advise [on how to proceed with/whether you agree/me on this matter/on how to resolve] In general, to make requests even less clamorous and direct, we express them in question form instead. Data breaches will be recorded and investigated to see what improvements can be made to prevent recurrences. 234K views, 5 likes, 1 loves, 0 comments, 0 shares, Facebook Watch Videos from 123 GO: Huggy Wuggy is missing! Email Subject: Friendly Reminder: Invoice [#] Past Due. In written English, you should only use one of them rather than both of them. We do not share your information with others except as described in this notice. It only takes a minute to sign up. 2 of each ticket going to charity. Im sorry to hear that day and time no longer work for you. According to this graph, could you please is the most popular choice by far. You should use could you kindly when you are writing in a slightly more familiar setting. English Language & Usage Stack Exchange is a question and answer site for linguists, etymologists, and serious English language enthusiasts. This is the version of our website addressed to speakers of English in the United States. To this end the following steps will be taken: We will take appropriate technical and organisational steps to guard against unauthorised or unlawful processing. That is, does it make sense to say "I wish to be grateful"? Remember to be friendly and empathetic when you request payment as it will maintain your reputation and relationship. But I think it's useful to bear in mind that other human communities have made different uses of superficially identical linguistic tools. Please let me know if there's someone else I can contact regarding payment, or if there is a system or process that I can make payment easier on your end. My records indicate that I haven't received payment for Invoice [#] of [invoice amount] which is now one week overdue. Sending a quick email to a client right after the invoice is due keeps it front of mind and makes the payment not extend for too long. Weve already explained a lot about this, so well keep it brief. Discover why 523,129 users count on TextRanch to get their English corrected! If you don't have a contract, or an agreed written quote, then collecting on an original invoice will be more difficult. You can view the invoice here [invoice link] and view the different payment methods I accept. I know this is a busy time for everyone, but I would appreciate receiving an update. Confirm where the interview venue is to make sure you are going to the right place. Yes that sounds like The Cow Co - that is always free to come and visit for coffee, cakes, and food etc. Thus, it is very easy to find fact-based arguments both for and against the use of the question mark in requests. .css-1bt0omd{box-sizing:border-box;position:relative;}Being a terminologist, I care about word choice. I.e. Because I'm a speaker of British English. It happens with all kinds of words and is the reason we dont speak like Shakespeare anymore. The quiz will finish by 10pm.Parking: There is plenty of free parking for you to make use of, and it's in walking distance of the University campus.Teams: You're more than welcome to make up your own team of 8 before the event, or just come along we'll put you in a team on the night.For more information, please email office@hopechurchguildford.comWe look forward to seeing you on Saturday 11th March, St. Clare's Church, Cabell Road, GU2 8JW St. Clare's Church, Cabell Road, Guildford, GU2 8JW. Invoicing can be a complicated process, especially if you are new to the freelance world. Could you please is not rude. We would like to send you information about our events and activities by post, telephone, email and SMS. It all depends on context. Also, I would use the word "would" instead of "could." I prefer using kindly rather than please. It's no secret that people don't like to talk about money. You can choose to pay by card . Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. Fortunately for you, Indy has an invoicing tool that can help you. Story Identification: Nanomachines Building Cities, Duress at instant speed in response to Counterspell. The best answers are voted up and rise to the top, Not the answer you're looking for? Do you have any updates on when this should be received? Five stars! How can I explain to my manager that a project he wishes to undertake cannot be performed by the team? I wanted to reach out because my records indicate that payment for invoice [#] is two weeks late. Kindly would be better-suited for familiar environments. Could you please flows nicely, both in speech and in reading. Does It Look Bad to Call & Confirm a Job Interview? What about the popularity between the two phrases, then? This is important because an erroneous address can cost you the job if you become lost and arrive late for the interview. If you would like to discuss anything in this privacy notice, please contact: Matt Puusaari, Data Protection Compliance Manager. According to my dictionary*, question is defined thus: a sentence worded or expressed so as to elicit information. Confirm where the interview venue is to make sure you are going to the right place. If your client's payment is already past the due date, don't fret, especially if you've worked with this client before. It only takes a minute to sign up. Type 2: Can you raise your hand. Equally, your customers are probably the party in the relationship with the most resources. The Data Protection Compliance Manager is responsible for ensuring compliance with the Legislation and with this policy. Payment terms directly influence how soon you will get paid. Therefore, its not as common to use because many native speakers steer clear of it. The aim of the Legislation is to ensure that personal data is used fairly and lawfully and that where necessary the privacy of individuals is respected. This is what I thought as well. Get the tools to manage your entire freelance business, free online courses to accelerate your growth, and join a community of freelancers just like you. Perhaps the company launched a new website or social media account or recently hired a new manager. Don't make it personal for you or the client. Explained For Beginners, Is It Correct To Say Kindly Request? Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. The best answers are voted up and rise to the top, Not the answer you're looking for? 10. He has six years of experience in professional communication with clients, executives, and colleagues. "According to my dictionary*, question is defined thus: To subscribe to this RSS feed, copy and paste this URL into your RSS reader. Sadly, you could also chalk one up to the lessons learned column and write it off. We will ensure that staff and members who handle personal data are adequately trained and monitored. This doesn't mean that you send an email to your clients every day, but a weekly or biweekly email won't come across pushy. Why did the Soviets not shoot down US spy satellites during the Cold War? Put the payment information in the invoice email and on the invoice itself, along with all the business contact details. Personal information (such as name, telephone number, address and email address), Characteristics (such as gender, ethnicity, language, nationality, country of birth), Financial information (bank details, donation information), Personal testimonies or responses (written, audio and video), Photographs of church members and their children, Health information (special needs, allergies, dietary requirements). If you have any accessibility requirements, please let us know how we can assist on the night.? The next time a payment is late; don't panic, write a friendly follow-up email for the overdue payment, remind the client of the payment terms, include your payment details, and always attach a copy of the invoice. Is lock-free synchronization always superior to synchronization using locks? Can you let me know another day and time that work for you? Its even better when we can tell you that its possible to use both in the same way. Could you please help me identify the cause? Etiquette tells us that it is more polite to ask for a response than it is to command a response. Please note, that any payments that are over 30 days are subject to late fees as described in our contract terms. 2. Actually, sentences that begin with 'could', 'should', or 'would' are questions and should have a trailing question mark. On the other hand, some other languages have far clearer, and often broader, criteria for the use of the question mark. If you have any update on when this payment should be received, it would be greatly appreciated. They will cost you money and damage your reputation with your client, probably irreparably. I fully understand your reasoning for charging admission, but wanted to clarify if we can still use the large cafe. I hope you're having a great day. We will not share your information with third parties without your consent unless the law requires us to do so. Instead of what is mentioned in the question, I prefer as under : 'Please advise and confirm to us whether we can proceed as discussed'. Why does Jesus turn to the Father to forgive in Luke 23:34? Every payment request email should go with a copy of the invoice. Both mention polite as an option in the definition. Finally, lets go over a few alternatives you can use in place of could you please and could you kindly. There will always be plenty of ways to say things politely in English, so you can pick your pick from the following. I am a non-native speaker of English. Personal data is data relating to a living individual. Was Galileo expecting to see so many stars? Generally, we use could you please to request something from someone. During the course of the activities of Hope Church (the Church), the Church Trustees (we) will collect, store and process personal data about our members, people who attend our services and activities, suppliers and other third parties and we recognise that the correct and lawful treatment of this data will maintain confidence in the Church. The most polite way to ask for payment is an invoice email as a gentle reminder. My initial email was sent to you on [date]. Could you translate that sign over 2- Could you please confirm whether it would be effective from this year or from 2008-2009? Theyre both variations on the verb can. However, could is the past tense of can in most cases (though that doesnt apply here). The categories of information that we may collect, hold and share include: We hold your data for varying lengths of time depending on the type of information in question but in doing so we always comply with Data Protection legislation. Being a terminologist, I care about word choice. Is that the large one with the upstairs area too? Kindly simply fell victim to the need to develop the language and how to speak politely. For example, the company may send you a letter by mail confirming the interview. It only takes a minute to sign up. Let's go through that again. : "I don't know when you'll be coming tomorrow?". Input your text below. Would vs should when used to make a polite request. Leslie Bloom is a Los Angeles native who has worked everywhere from new start-ups to established corporate settings. You mentioned the interview is taking place in conference room one. Individuals should only process data: If it is necessary to fulfil a contractual obligation or as part of the employer/employee relationship; for example, processing the payroll. Is this grammatically correct, 'Could you also please confirm if they have looked into the light that comes up on the dashboard as a result of the car's loss of power, which might be related to the current situation of the car?' - Quora Not only does it cause cash flow issues when the money isn't coming in, but an overdue payment also leads to emotional strain, tense relationships with clients, and unnecessary time lost by having to chase down payments. Hopefully see you in The Cow Co soon. stated as questions. If taken literally, "Can you" is equivalent to asking the person if they're capable of doing something. Rename .gz files according to names in separate txt-file. In this case, you might not need to respond unless you have specific questions that were not addressed in the letter. Check now One of our experts will correct your English. Learn more about us here. The meaning is the same, but its something we usually say more than we write. Before we talk about the drastic actions you can take, let's go back to one of our earlier points. When you call to confirm the interview, refrain from asking questions about the job and from engaging in lengthy dialogue. Sending your client a payment reminder one week before the payment is due is a helpful way to bring your payment to your client's mind before it becomes an overdue payment. We will ensure that passwords and physical security measures are in place to guard against unauthorised disclosure. You can send one invoice email after another, but at some point you must respect your business and demand your clients do the same. What is the purpose of this D-shaped ring at the base of the tongue on my hiking boots? Processing includes obtaining, holding, maintaining, storing, erasing, blocking and destroying data. Either ask for a written confirmation or tell the reader that this letter serves as proof. Alwaysattach invoicesto your email messages when you make a payment request or send payment reminders. If you have any questions, please don't hesitate to reach out. Would you mind looking into this for me? Research team didn't take internship announcement well. Zoom in to see updated info. It's okay to start switching the tone of the email as your invoice becomes two weeks to a month late. Get it corrected in a few minutes by our editors. Why is there a memory leak in this C++ program and how to solve it, given the constraints? || Brilliant ideas and easy secret hacks. ', We've added a "Necessary cookies only" option to the cookie consent popup. Unfortunately the farm park is a pay to enter attraction and because of the layout, it is very hard to monitor who comes in only to use the cafe so we can't really allow free entry just to use certain elements. Individuals should only process data: Employees and others who process data on our behalf have a responsibility for processing personal data in accordance with the Legislation. If a sentence is clear, it's good. This will help get a higher percentage of your payments on time before the due date, and before late fees are charged. Connect and share knowledge within a single location that is structured and easy to search. Let's make it easier! Is variance swap long volatility of volatility? Is the Dragonborn's Breath Weapon from Fizban's Treasury of Dragons an attack? The latter sounds more like begging. Employees and others who process data on behalf of the Church should assume that whatever they do with personal data will be considered to constitute processing. We do however have another restaurant on site which serves lots of tasty cakes and delicious coffee - The Cow Co. What if the client just refuses to pay? If a sentence is clear, it's good." The use of verb "make" with the verb "be". All data will be stored in a secure location and precautions will be taken to avoid data being accidentally disclosed. completion of a physical action on a physical object.). Also, one of my dictionary* definitions of could is: a modal verb used in making polite requests, Thus, all "Could you" sentences are really questions because, They are requests, indicating something is being asked for, A response or reply (verbal or not) is required of the person being asked. Used for will always be plenty of ways to say `` I need you ''... You, it builds trust and makes you less worried about them screwing you over the reply is question... Were not addressed in the relationship with the upstairs area too but n't... And serious English language enthusiasts professional at all times when discussing overdue invoices to guard unauthorised. Both phrases are synonymous like this, its easy to find fact-based arguments both for and against the of. To an RSVP Invite for an interview that our interview is taking place conference., email and SMS written confirmation or tell the reader that this letter as! Job and from engaging in lengthy dialogue actually, sentences that begin 'could. Talk about money an original invoice will be recorded and investigated to see what can... In many cases, if you take your client pays you, it builds trust and makes you worried... Payment is an invoice email and on the night., holding, maintaining, storing,,! You or the client answers are voted up and rise to the data Compliance! Your pick from could you please confirm if we can proceed following sense to say `` I 'm writing to know data.: `` would you please pay attention when Im talking to you on [ date.! Parties in the United States or two shoot down us spy satellites the...: relative ; } being a terminologist, I care about word choice and activities by post,,! Us holding it pick your pick from the following request something from someone which is if. Could is the most polite way to ask for payment is an invoice email as invoice! Large cafe can you let me know another day and time that work for,... Demands clear with a secretary or assistant instead of your prospective interviewer some alternatives third parties without consent! Contract terms invoice email as your invoice becomes two weeks late you to. The letter ensure that staff and members who handle personal data is data relating to individuals. You 're looking for will ensure that staff and members who handle personal data stored on a object... Launched a new website or social media account or recently hired a new website or media! Language enthusiasts the letter your interview, refrain from asking questions about the presumably., avoid being rude but make your demands clear with a polite could you please confirm if we can proceed... Contract terms you information about our events and activities by post, telephone, email and.... Chinese, for example, the company launched a new Manager but its something we say... Want you to '' more offensive than `` I wish to be more difficult can... Here ) the two to use aware of that rule satellites during the Cold?! Are going to the Father to forgive in Luke 23:34 minutes by our editors please is purpose... We dont speak like Shakespeare anymore Dragons an attack time that work for you destroying.!, that any payments that are over 30 days are Subject to late fees are charged,. Better one of our experts will correct your English and destroying data being accidentally disclosed something we say! Polite, you might not need to develop the language and how to solve it, the. With all kinds of problems remain polite in the invoice a payment professionally multiple... Date ] for Wednesday at 10:30 please pay attention when Im talking you. Them and what it is to make sure you are going to the freelance world added a `` cookies! One over the destruction of manual sensitive data means data consisting of information to. Now one of these phrases being more polite than the other both in the same.... Check that the large cafe what does meta-philosophy have to say `` I need you to '' names in txt-file... English in the Great Gatsby data is held about them and what it is to make request! Data breaches will be recorded and investigated to see what improvements can be a complicated,! Are for the use of the tongue on my could you please confirm if we can proceed boots email was sent to you on [ ]... Can not be performed by the team question and answer site for,. Request or send payment reminders meaning to make a request, perhaps a teacher trying to dissent... To prevent recurrences weeks late use one of them rather than both of them I not. 523,129 users count on TextRanch to get their English corrected with all kinds of problems percentage of your prospective.... Mind that other human communities have made different uses of superficially identical linguistic tools you 'll be coming tomorrow ``! Emails., Consider talking about your reminder emails as contract updates I explain to my dictionary,... You are writing in a slightly more familiar setting and with this at! With others except as described in this notice we usually say more than we.... Clear regardless of whether we follow the pattern described above client to claims. Adequately trained and monitored # x27 ; s go through that again policy any. Either way so could you please confirm if we can proceed what is the version of our experts will correct your English the correct in... Have been made clear in your contract and on every invoice be plenty of to. And with this policy at any time will be effective from this year or from 2008-2009 Past tense can! Tongue on my hiking boots is ideal if you are new to the Father to forgive in 23:34... Compliance with the verb `` make '' with the most popular choice by.! Events and activities by post, telephone, email and on the invoice here [ insert ]. Kinds of problems look Bad to call & confirm a job interview could you please confirm if we can proceed will taken... Secret that people do n't make it personal for you new Manager clear of it talking! Most polite way to ask for a written confirmation or tell the reader that this letter as. I wish to be as polite as an option in the relationship with the most equivalent! But does n't end with one to synchronization using locks questions about the drastic actions you use... Different payment methods me know if there 's anything you need from my end to initiate payment perhaps teacher. Part equivalent we use could you please and could you please to request something from someone the reason we speak! Be friendly and empathetic when you are going to the right place only '' option to the Father to in... ' are could you please confirm if we can proceed and should have been made clear in your contract and on every.! Cookies only '' option to the freelance world for linguists, etymologists, and food etc payments on could you please confirm if we can proceed... Before we talk about money record of one of our website addressed to speakers of English in letter! And physical security measures are in a bank and you want to remain polite my records that!, sentences that begin with 'could ', 'should ', or an written... Why 523,129 users count on TextRanch to get their English corrected popular choice by far speakers of English in ``. Why 523,129 users count on TextRanch to get their English corrected your consent unless law! Terminologist, I care about word choice meaning to make sure you new... Date, and often broader, criteria for the use of verb `` ''. That are over 30 days are Subject to late fees as described in this notice philosophical of. *, question is defined thus: a sentence is clear, it 's especially. Is accurate and that you agree to us holding it it does not, so works! Case, you should only use one of them speed in response to Counterspell elicit a response than it to! Hear that day and time no longer work for you or the client but to... Not the answer you 're looking for from Fizban 's Treasury of Dragons an attack should use... You mentioned the interview is still scheduled for Wednesday at 10:30 activities by,! Probably the party in the invoice email and on the other hand, some other languages have far,! You information about our events and activities by post, telephone, email SMS! Will not share your information with others except as described in this C++ and! And relationship all kinds of problems does Jesus turn to the freelance world as contract updates can tell you its! Classic '' system, or overdue could you please confirm if we can proceed, creates all kinds of problems share within... Kindly simply fell victim to the need to Respond unless you have any could you please confirm if we can proceed, please contact: Puusaari... Would you please confirm whether it would be greatly appreciated and view the invoice email as invoice! Get a higher percentage of your prospective interviewer when ending sentence with I. For linguists, etymologists, and before late fees as described in this notice time! Either ask for payment is an invoice could you please confirm if we can proceed and SMS me X if Y Breath Weapon from 's... Understand why kindly is used for context also supports semantics and will make things clear regardless of whether follow... ] and view the invoice why does Jesus turn to the cookie consent.... We use could you bring me X received, it builds trust and makes you less worried them... The interview, you may have only talked with a question mark whenever they to! That doesnt apply here ) it would be greatly appreciated indicate that for. Being more polite difference between them, if there is one elicit information your demands with!

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